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Conflict Management & Resolution

Conflict Management & Resolution

Business & Management - Conflict Management

Conflict management, or conflict resolution are terms that relate to the skills required to manage and resolve disagreements, differences of opinion and differences in working.

While business can often see conflicts as being productive by driving new and different opinions, the different ways to effectively manage such conflict depend on many factors. Learn more about managing, controlling and harnessing conflicts by taking a conflict management course. Browse the courses below and contact the course providers.

Displaying 1-50 of 121 results
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1 Day Conflict Resolution Training Courses - Resolve Workplace Conflict
Live And Learn Consultancy
         
(4)
Multiple (2)
All teams at some stage or another are required to deal with difficult people. Without successful mediation, staff disputes and...
1 day Dealing with difficult people and situations training (You'll be happy or we won't invoice you)
Training Works
500 GBP
Nationwide
This cost effective, enjoyable, interactive program allows you to choose the most important modules for your managers. The delegates will undertake...
1 day Handling Conflict at Work course (You'll be happy or we won't invoice you)
Training Works
500 GBP
Nationwide
This cost effective, enjoyable, interactive program allows you to choose the most important modules for your managers. The delegates will undertake...
A Practical Guide to Adjudication and Dispute Resolution
Construction Study Centre
Nationwide
This intensive one day training course in Adjudication & Dispute Resolution deals with the nature of adjudication, the process and...
Accelerated Route to Fellowship - Construction Adjudication
Chartered Institute of Arbitrators
1,550 GBP
London
This two day course in construction adjudication, delivered by the Chartered Institute of Arbitrators, is designed as an fast track route towards CIArb...
Accelerated Route to Fellowship - International Arbitration
Chartered Institute of Arbitrators
1,860 GBP
London
Accelerated Route to Fellowship International Arbitration The course in International Arbitration, delivered by the Chartered Institute of Arbitrators, is designed...
Accelerated Route to Membership - Domestic Arbitration
Chartered Institute of Arbitrators
1,320 GBP
London
Accelerated Route to Membership Domestic Arbitration This course in International Arbitration delivered by the Chartered Institute of Arbitrators was designed...
Accelerated Route to Membership - International Arbitration
Chartered Institute of Arbitrators
1,100 GBP
London
Accelerated Route to Membership International Arbitration This course in International Arbitration delivered by the Chartered Institute of Arbitrators is designed...
ACRE Mediation
The Royal Institution of Chartered Surveyors
3,450 GBP
Distance
Whether you are planning to become a practising Mediator or want to enhance your career by developing an in depth...
Acting as Advocate in Mediation
The Royal Institution of Chartered Surveyors
15 GBP
Distance
The following topic will be covered within this video lecture; understanding when and when not to engage in civil/commercial mediation...
Adjudication Masterclass
The Royal Institution of Chartered Surveyors
220 GBP
Coventry
Develop your practical adjudication skills and manage the adjudication process with confidence. This one day, interactive course covers a number...
Advanced Alternative Dispute Resolution and Mediation
London Corporate Training Ltd
3,950 GBP
London
This is a 2 week long advanced course on Dispute Resolution and Mediation. The course will help participants in distinguishing...
Arbitration Masterclass
The Royal Institution of Chartered Surveyors
220 GBP
London
This one day CPD event will give Support and guidance on the application of the Arbitration Act 1996 for practising...
Assertiveness - Developing Personal Effectiveness
Thales Learning & Development
420 GBP
Crawley
Interactions between individuals are often unsuccessful when one or the other party is either too submissive or too aggressive. As...
Assertiveness at Work
MPW Learning
         
(1)
Nationwide
This highly practical two day training course is designed to provide professionals with the assertiveness and negotiation skills required to...
Assertiveness for Influencing & Managing Conflict
Thales Learning & Development
810 GBP
Crawley
This Assertiveness for Influencing & Managing Conflict course aims to give individuals the self confidence necessary to tackle a host...
Assertiveness Skills
MLP Training
         
(13)
375 GBP
Manchester
Assertiveness is a life skill that can be learnt and can benefit every area of one's life. In an organisation,...
Basic Conflict Management Skills for Managers and Leaders - RCP3 - In-house Training
PetroSkills
Worldwide
This course can be conducted on site at your location exclusively for your staff. This course is uniquely designed for...
Bite-size Management Development
3gHR
299 GBP
Berkshire
3gHR have always believed in the power of short training interventions with high energy, high impact learning. Historically 3gHR were...
Bite-size Management Development - In-house
3gHR
Nationwide
3gHR have always believed in the power of short training interventions with high energy, high impact learning. Historically 3gHR were...
Bullying in the Workplace: Awareness Training
In Equilibrium
675 GBP
Nationwide
This course from In Equilibrium is designed to raise awareness of what bullying and harassment actually are. It will look...
Certificate in Handling Conflict
Ed-Next
180 GBP
Distance
This is a generic course designed to help you deal effectively with difficult situations you might find yourself in within...
Circle Management Development Programme
3gHR
299 GBP
Berkshire
3gHR has designed a management training programme that allows you to select the modules relevant to your business and where you...
Circle Management Development Programme - In-house
3gHR
Nationwide
3gHR has designed a management training programme that allows you to select the modules relevant to your business and where you...
Coaching for Results
3gHR
299 GBP
Berkshire
3gHR’s Coaching For Results programme recognises the key role Managers have in the current development of others, and how they...
Coaching for Results - In-house
3gHR
Nationwide
3gHR’s Coaching For Results programme recognises the key role Managers have in the current development of others, and how they...
Communication Intelligence Masterclass
Action and Theory Ltd
         
(1)
495 GBP
Multiple (2)
This one day Communication Intelligence Masterclass teaches participants how to communicate effectively and intelligently, which is a true art form...
Conflict and Intolerance in Europe
Open Study College
599 GBP
Distance
Understanding the Holocaust – Short Course Defining ‘The Holocaust’ and describing its key features Key historiographical debates Key ideological, political...
Conflict, Cooperation and Transformation
University of West England - UWE
Bristol
Work in teams? Managing change? Dealing with frontline interactions? Health professionals? This new Masters level module is for all those...
Conflict Handling
Mind Gym
Nationwide
Individuals will be better able to handle conflict positively by preempting the ways in which others will react, and by...
Conflict Management
Aphis Training and Services
65 GBP
Oxford
Conflict in life is unavoidable in all forms of life. Often it can be difficult to deal with these conflicts,...
Conflict Management
Developing People International
1,375 GBP
Nationwide
The overall purpose of this Conflict Management workshop is to develop the skills and confidence of the participants to deal...
Conflict Management
Falconbury Ltd
599 GBP
London
Conflict is an inevitable part of life. Whilst we may use our skills to avoid conflict there will be times,...
Conflict Management
Impact Factory
         
(2)
450 GBP
London
This Conflict Management training programme is designed to provide participants with an overview of theories and practical exercises that can help them...
Conflict Management
Maguire Training
         
(1)
1,750 GBP
Nationwide
Delegates will learn how to understand conflict management and dealing with difficult situations as well as the main elements which...
Conflict Management
Management Forum
599 GBP
London
Conflict is an inevitable part of life. Whilst we may use our skills to avoid conflict there will be times,...
Conflict Management for Senior Managers (ILM Endorsed)
Nicholas Hill Training Ltd
899 GBP
Multiple (6)
CONFLICT MANAGEMENT FOR SENIOR MANAGERS OVERVIEW Annihilate Team Conflict, To Reunite Your Combined Forces To solve your senior management problems, you...
Conflict Management: How To Manage Conflict
Leading Edge Leadership
         
(15)
750 GBP
Nationwide
In a busy working environment internal conflicts can be detrimental to your company morale and business results. With the stress...
Conflict Management Training
Corporate Coach Group
         
(24)
435 GBP
Multiple (5)
This one day training course in Conflict Management teaches participants how to handle conflict situations and difficult people. Conflicts within...
Conflict Resolution
CP Training Consortium
1,685 GBP
London
The challenge in managing Conflicts is to differentiate between harmful conflicts and those that may be channelled to realise better...
Conflict Resolution
Hemsley Fraser
         
(1)
579 GBP
London
Attend this course to gain an understanding of the nature of conflict so you can recognise why and when conflict...
Conflict Resolution
Reed Learning
475 GBP
London
This Conflict Management course is designed to help individuals and organisations overcome the obstacles that often make conflict have negative...
Conflict Resolution
Square Mile Leadership
         
(1)
450 GBP
London
Conflict is a difficult area to address and most people avoid it at all costs. The problem is that unresolved...
Conflict Resolution
STL
Nationwide
Courses never cancelled. Last minute rescheduling. 24 month delegate support forum. And more... While there are many reasons to engage...
Conflict Resolution – Thomas + Kilmann Types
Mobile Team Challenge
875 GBP
Nationwide
This in house training programme on conflict resolution is based on MTC's own conflict management resolution system and will help...
Conflict Resolution Skills For Difficult Situations
PEICE
         
(5)
1,995 USD
Multiple (2)
This two day course will provide participants with a framework for resolving conflict more effectively by understanding what conflict really...
Controlling Emotions and Conflicts
The Royal Institution of Chartered Surveyors
75 GBP
Distance
The Controlling Emotions and Conflict e learning course explores the role of emotions in managing and dealing with conflict. The...
Dealing Effectively with Difficult People
GBC Learning & Development
         
(2)
325 GBP
Multiple (2)
This Dealing Effectively with Difficult People course has been developed to assist course delegates wanting to build confidence and skills...
Dealing with Difficult Behaviour
MPW Learning
Nationwide
With i nterpersonal relations and communication skills at the core of leadership and management, it is vital that management professionals...
Dealing with Difficult Behaviours
In Equilibrium
995 GBP
Nationwide
This course from In Equilibrium is designed to give delegates the insight into the causes and triggers of difficult behaviour,...
  • = Has a case study
  • = Has a video
  • = This course results in CPD hours
Displaying 1-50 of 121 results
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More about Conflict Management & Resolution

What is effective conflict management?

Positive & constructive Conflict Management

Most people will experience conflicts in the workplace at some point. Handling, managing and harnessing conflicts is an important and necessary skill to possess. Conflict management or conflict transformation refers to long term management of ongoing conflicts and to the manner in which grievances are handled and also prevented from reoccurring.

People have become increasingly awareness of the effects of conflicts in the workplace since the 1970s, enabling better understanding of the positive and negative effects of conflicts. Managers have subsequently become more conscious of their style of conflict management.

While conflicts are often inevitable, recognition the early indicators of conflict can enable effective management of it and allow for strategies to be developed to minimise, avoid or resolve conflict.

conflict management courses Browse in-house conflict management courses
conflict management courses Browse public conflict management courses
Management Development courses Browse Management Development courses

Make conflict positive & constructive for your business

Conflict is often stimulated by a number of factors including poor communication, a lack of openness, an individual seeking power, weak leadership, a change in leadership, or overall dissatisfaction with the management style, to mention just a few.

Conflict can be both destructive and constructive for individuals and businesses, thus effective conflict management balances the conflict out. When conflict takes attention away from other important activities, polarises people and groups, reduces cooperation, and undermines morale or self-concept it is deemed destructive. However, conflict is considered constructive when it is managed effectively and results in clarification of important problems and issues, helps release emotion, anxiety, and stress and increases authentic communication and cooperation between people, as well as when it helps individuals develop understanding skills.

Communication Skills courses Browse Communication Skills courses

Conflict Management skills, tools & methods

Conflict Management skills, tools & methodsConflict Management can be an exciting, productive and rewarding act. Addressing conflicts face-on allows managers to really get to the heart of problems, instead of being distracted by surface issues. Conflicts usually consist of core causes that, once addressed, become something to choose and not avoid.

Situational factors may define how conflicts are managed. Taking a course in Conflict Management or Conflict Resolution will provide delegates with chances to learn and understand how to manage and prevent conflicts from becoming destructive.

Learning the simple tools and methods that allow you to approach conflicts confidently and positively will enable leaders to predict, influence and overcome conflicts.

Successful leaders manage conflict in their team

Successful leaders must have the ability to see conflicts objectively and see the opportunities to control the conflict in a positive direction

By taking a Conflict Management course, delegates will gain a greater awareness of how to address conflict within their own management style. In turn, they will then be able to make better choices & decisions relating to conflicts in the workplace.

A typical Conflict Management course will probably include some of the following topics:Who benefits from conflict management training

  • Objectivity verses emotion
  • Listening and responding with empathy
  • Using offence as the best defence
  • Uncovering hidden agendas
  • Delivering difficult messages
  • Maintaining relationships
  • Useful and defusing phrases
  • Dealing with difficult styles and reactions

in-house conflict management courses Browse in-house conflict management courses
in-house conflict management courses Browse successful leadership coaching courses

Who benefits from Conflict Management training?

People with management position (from high level board members to new managers) can benefit from taking a course or in-house training in Conflict Management. Conflict Management training teaches the skills and confidence required to conduct salary discussions, development meetings and numerous other potentially awkward conversations.

Browse the list of renowned Conflict Management courses above and contact the course providers to learn more.

Case Studies
Doubling Sales with Bespoke Trai...
Reed Learning

Find out how a leading supplier of sports equipment doubled their sales numbers by training with Reed Learning.

Read the full story
Leadership Pathway Programme & M...

In collaboration with MPW Learning, a programme called ‘Leadership Pathway Programme’ was designed to bring all of the skills of a large high street charity organisation management team up to date. After introduction of the programme, common working practices were restructured, productivity increased and management satisfaction improved.

Read more

 
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