Ensure you have effective office administration
Effective administration is the core foundation of any successful organisation, establishing and maintaining a solid foundational base.
All organisations, both large and small, need to have effective administration. Over five million people are employed in administration, secretarial and office work in the UK. Recent research demonstrates that 32% of employers experience difficulty in recruiting skilled office administration staff.
For those who work in office admin roles, and are often known as office administrators, it is vital that they are aware of and in control of the inner workings of their business. Why? Office Administrators manage and supervise all of the actions and activities that are required to run a successful company.
As Office Administrators are often responsible for everything from correspondence, client communication and data entry to organisational support and event planning, Office Administrators need to be multi-talented. Office Administrators are also usually the exterior face of their office, greeting clients, employees and visitors and then helping direct them as required.
All organisations need timely and effective office and admin support if they are to operate efficiently. Office administrators are employed in virtually every sector of the economy, working in positions as varied as teller
Office administration – explore the opportunities
Office administration is a wide and varied field, with tasks and duties varying between sectors and from even business to business.
Administration in business often refers to the management and performance of the business operations and management. In short, administration points people towards accomplishing a goal. Larger organisations usually have central administration departments that are responsible for the overall administration of the entire group.
Secretarial office admin is an essential role in nearly all businesses. Secretarial duties often include professional correspondence, business organisation, filing, invoicing, letter writing, minute taking, photocopying and typing.
Effectively, office admin is the glue holding organisations together. Those working in office administrative and secretarial roles often provide the link between the other departments in the company. This is a vital link, and it is essential that managers and HR teams ensure that their office admin team is effective.
Employees that work in office admin include, for example, the following roles:
- Admin Support
- Administrative Assistant
- Office Junior
- Office Manager
- PA (Personal Assistant)
Who benefits from office admin training?
Office administration is a fundamental function of all businesses and organisations. Everyone in an administrative position will benefit from professional office and administration training.
Effective teams complement each others' strengths and style of working, while reducing weaknesses. To take full benefit of this possibility, your organisation needs to have solid administrative practices in place.
Greatly benefiting from the appropriate training course in office admin will be newly appointed secretaries or administrators. This includes training people progressing from junior office positions to ones where they will be required to take on more responsibility and/or wider ranges of activities.
More experienced individuals will also benefit from training, enabling them to move from specialist roles, such as receptionist, into wider administrative roles. Secretaries, PAs and those in support roles, are amongst those who, in particular, can develop their role to increase the contribution they make to their managers, team and organisation. Training can educate and facilitate this increased contribution.
Staff representing the company in front line reception positions, such as professional receptionists or who are asked to deputise in this important role from time to time, can easily increase their value to the company by improving their skills via training and courses.
Delivery methods of office admin courses
Office admin courses come in a vast range of formats to suit you and your organisation.
After you have found the office admin training that meets your needs, ask the course provider for more information about their course teaching methods. For instance, trainers can come to your office (in-house training), you can attend an open course with delegates from other companies or you can take an online/distance course.
Points to consider regarding your course are:
- Where will the course be held? In-company, in the student's home, at one of the course providers’ locations, or online?
- How will the course be run?
- Can the course accommodate your specific industry?
- Will the expected finishing level of the course match your requirements?
- What qualifications does your course teacher have?
- What experience does your teacher have in your professional area?
- What opportunities for organised social interaction for continued learning are provided?