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Sales Courses

Sales Courses & Training

Sales courses develop your sales force, increasing their sales abilities on the telephone, managing key accounts, leading sales teams and even improving their customer service skills. Make your business more profitable and enhance your client relationships.

Browse these popular sales courses; find one that meets your specific needs and then Request Information directly from the course provider.

Displaying 1-50 of 522 results
Search results Price Place
1 day Managing customer care course (You'll be happy or we won't invoice you)
Training Works
         
(1)
500 GBP
Nationwide
This cost effective, enjoyable, interactive program allows you to choose the most important modules for your managers. The delegates will undertake...
1 day Customer care course (If you're not happy we won't invoice you)
Training Works
         
(1)
500 GBP
Nationwide
This cost effective, enjoyable, interactive program allows you to choose the most important modules for your managers. The delegates will undertake...
1 Day Customer Complaints Training - Complaint Handling Courses
Live And Learn Consultancy
         
(20)
Nationwide
Our 1 day Customer Complaints Training Courses aims give your team the insight and empowerment for handling customer complaints with confidence. This...
1 Day Customer Service Skills Training - In-House Courses
Live And Learn Consultancy
         
(10)
Multiple (15)
Customer Service Skills Training (1 Day In House Courses) Deliver Great Service To Your Customers This popular course is designed...
1 Day Sales Skills Training - (In-House Sales Courses)
Live And Learn Consultancy
         
(10)
Nationwide
Looking to increase your sales revenue & meet your sales targets on a consistent basis? This in house Sales Training...
1 day Selling skills course (You'll be happy or we won't invoice you)
Training Works
         
(1)
500 GBP
Nationwide
This cost effective, enjoyable, interactive program allows you to choose the most important modules for your managers. The delegates will undertake...
1 Day Telephone Training - Customer Call Handling Courses
Live And Learn Consultancy
         
(11)
Nationwide
Whether your team are making outbound phone calls or answering incoming calls , this popular telephone skills course will help...
1 Day Telesales Training Courses - (Generate More Telephone Business)
Live And Learn Consultancy
         
(41)
Nationwide
Telesales Training (1 Day On Site Courses) Maximise Opportunities and Close More Sales Looking to boost your telesales skills? This...
2 Day In-House Sales Excellence Course
Pareto Law
         
(2)
Nationwide
This highly interactive sales training focuses on increasing conversion rates, profit margins and overall order values. The end objective is...
2 or 3 day Customer care course (You'll be happy or we won't invoice you)
Training Works
         
(1)
500 GBP
Nationwide
This cost effective, enjoyable, interactive program allows you to choose the most important modules for your managers. The delegates will undertake...
3 Day Masterclass in Customer Experience & Engagement
Terrapinn Training
3,000 GBP
Multiple (2)
The 3 Day Masterclass in Customer Experience is designed to help you build the skills necessary to communicate and implement...
3 Day Masterclass Loyalty
Terrapinn Training
45,205 ZAR
Multiple (2)
The global trend is towards more multi partner programmes, with Big Data being the key to creating effective profitable scheme....
3 Days class on Customer Experience for Managers
Zoe Talent Solutions
         
(1)
1,597 USD
Multiple (4)
Customer Experience for Managers training course addresses why the customer experience is crucial and assists delegates wishing to build the...
3 Days class on Customer Relationship Management
Zoe Talent Solutions
Worldwide
This course will fully equip each participant in the understanding and application of (CRM) Customer Relationship Management from a global...
3 Days class on Customer Relationship Management
Zoe Talent Solutions
1,697 USD
Multiple (4)
This course will fully equip each participant in the understanding and application of (CRM) Customer Relationship Management from a global...
3 Days Mastercourse on Upselling and Cross selling
Zoe Talent Solutions
1,395 USD
Multiple (6)
This program enables participants to identify and act upon opportunities to deliver more products and services to customers. Participants learn...
A Cold Calling Masterclass
Pareto Law
         
(3)
Nationwide
This bespoke sales training equips professionals to improve their cold calling skills in the workplace. As a highly tailored and...
A Masterclass in Effective Sales Skills
Courtney Associates (Global)
Nationwide
This 1 day programme was created to provide participants with the opportunity explore topics specific to their working environment. The...
A Masterclass in Effective Sales Skills
Courtney Associates (Global)
         
(5)
285 GBP
Multiple (5)
Enhance your sales and customer service skills with this Masterclass in Effective Sales Skills. Delivered in a highly interactive format,...
Account Development Strategies
MLP Training
         
(1)
375 GBP
Manchester
A great account manager can contribute to sales increase, cost reduction and an increase of customer loyalty. A company needs...
Account Management
GBC Learning & Development
         
(3)
325 GBP
London
This Account Management course has been developed for sales people to improve business with important clientele by expanding and managing strong...
Account Strategy
Huthwaite International
         
(5)
1,650 GBP
London
This Account Strategy for Major Sales course will help you maximise major sales opportunities by focusing on the journey the customer...
Achieving Customer Service Excellence
Activia Training
Nationwide
This one day training course enables delegates to understand the vital importance of customer service to any organisation and assists...
Achieving Customer Service Excellence
Activia Training
         
(111)
199 GBP
Multiple (9)
This one day training course enables delegates to understand the vital importance of customer service to any organisation and assists...
Advanced Bid Writing - the power of persuasion
Questas Consulting Ltd
         
(1)
295 GBP
London
Whether you are writing a simple quote or a multi million pound tender, a well written proposal needs to persuade...
Advanced Bid Writing - the power of persuasion
Questas Consulting Ltd
Nationwide
Persuasion is a key element of any proposal, regardless of whether it is a simple quote or multi million pound...
Advanced Closing Skills
PTP Training & Marketing Ltd
         
(6)
390 GBP
Multiple (7)
This advanced closing skills course is specifically designed for more experienced sales people, it reviews the sales process and identifies...
Advanced Closing Skills - In-house Training
PTP Training & Marketing Ltd
Nationwide
This advanced closing skills course is specifically designed for more experienced sales people, it reviews the sales process and identifies...
Advanced Customer Service for the Public Sector
PTP Training & Marketing Ltd
390 GBP
Multiple (7)
An inspirational and interactive course that teaches advanced customer service skills that create a pro active customer focus within your...
Advanced Customer Service for the Public Sector - In-house Training
PTP Training & Marketing Ltd
Nationwide
An inspirational and interactive course that teaches advanced customer service skills that create a pro active customer focus within your...
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry
PTP Training & Marketing Ltd
390 GBP
Multiple (7)
An inspirational and interactive course that teaches advanced customer service skills that create a pro active customer focus within your...
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry - In-house Training
PTP Training & Marketing Ltd
Nationwide
An inspirational and interactive course that teaches advanced customer service skills that create a pro active customer focus within your...
Advanced Field Sales
Maguire Training
         
(1)
1,750 GBP
Nationwide
Delegates will learn how to maximise every sales opportunity within their location. In a tough competitive sales environment the well...
Advanced Management: Cross Selling and Up Selling
London Training for Excellence
2,515 GBP
Multiple (13)
Introduction The more products or services a customer buys from a company the more likely they are to stay with...
Advanced Management Cross Selling and Up Selling
London Training for Excellence
2,515 GBP
Multiple (9)
The more products or services a customer buys from a company, the more likely they are to stay with that company....
Advanced Sales Excellence
Pareto Law
         
(11)
995 GBP
Multiple (2)
This advanced sales training equips professionals to improve commercial skills in the market. The course is highly interactive, and focused...
Advanced Sales Skills
London Corporate Training Ltd
3,850 GBP
London
This advanced level sales training course is designed to provide professionals interested in selling with the key skills and knowledge to...
Advanced Selling Skills - In-house Training
PTP Training & Marketing Ltd
Nationwide
This Advanced Selling Skills course covers the science of questions in qualification and advanced objection handling skills with participants expected...
Advanced Selling Skills (2 day course)
PTP Training & Marketing Ltd
         
(12)
725 GBP
Multiple (7)
This Advanced Selling Skills course covers the science of questions in qualification and advanced objection handling skills with participants expected...
Advanced Selling Techniques
Chartered Institute of Marketing
575 GBP
London
This Advanced Selling Techniques  course is a 1 day training programme offered by the Chartered Institute of Marketing (CIM). This...
Advanced Skills Customer Service and Revenue Generation
London Training for Excellence
2,515 GBP
Multiple (9)
Customer service is the main differentiator between commodity suppliers. It is the one thing that the very best organisations continually...
Advanced Skills of Office Management and E-Secretariat
London Training for Excellence
2,515 GBP
Multiple (12)
Learning Objectives: Realize the importance of defining and understanding your crucial role as a secretary or office manager. Be able...
Advanced Strategies of Public Relations Specialists
London Training for Excellence
2,515 GBP
Multiple (10)
Learning Objectives: To manage knowledge within the business for effective PR strategies. To shape external perceptions of your organisation by...
Advanced Telephone Prospecting
PTP Training & Marketing Ltd
         
(13)
390 GBP
Multiple (7)
This Advanced Telephone Prospecting course is totally practical and hands on and includes live sales calls made by the tutor...
Advanced Telephone Prospecting - In-house Training
PTP Training & Marketing Ltd
Nationwide
This Advanced Telephone Prospecting course is totally practical and hands on and includes live sales calls made by the tutor...
Advanced Telephone Sales
Maguire Training
         
(1)
1,750 GBP
Nationwide
The delegates will learn how to sell even more successfully over the telephone. This programme is for telephone sales professionals...
Advanced Telephone skills
Brilliant Customer Service
Nationwide
THIS PRACTICAL COURSE HAS A SIMPLE OBJECTIVE AND PURPOSE: “TO RAISE THE TELEPHONE SKILLS, TECHNIQUES AND ABILITY OF ALL PARTICIPANTS.”...
Advanced Telephone Skills
Pareto Law
         
(12)
995 GBP
Multiple (2)
Advanced Telephone Skills Pitch persuasively getting maximum results a 2 day training by Pareto Speaking persuasively over the phone is...
Advancing Your Sales Skills
Pareto Law
         
(4)
Nationwide
Take your sales team to the next level with this company specific sales training course. Delegates will leave with precise...
Advertising Course
International Career Institute
         
(4)
Distance
Participants are able to choose between three levels of certification, depending on their goals and time commitments. The average time...
  • = Has a case study
  • = Has a video
  • = This course results in CPD hours
Displaying 1-50 of 522 results
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More about Sales Courses

What’s involved in the sales role?

Learn selling skills with a sales courseTo be a top seller, with excellent results, you need to meet one of these three alternatives: satisfy customers’ needs, solve customers’ problems or create a new need. The great thing is that you can learn selling skills!

All organisations depend on sales of some sort, whether they are commercial or not for profit. The sales team therefore has a very important position in the company. At many companies, there can be a lack of coordination between the sales and marketing departments, which in turn necessitates sellers who understand both sales and marketing.

Much goes into the sales process, including procurement skills, negotiation techniques and imports and exports. As a sales manager, you will need leadership skills, motivation skills and coaching skills in order to lead your team to success. The sales courses collected here can help you and your sales team develop in their sales and sales management careers.

A good salesman is good at making contact, establishing relationships, building trust, analysing customers’ needs and knowing how to seal a deal. The star seller can deal with customer complaints and can take advantage of any objections in the sales process. Attend a training course in sales and become a star seller.

Customer Service Courses
Key Account Management Training
Telesales Courses
Sales Courses in London
Sales Courses in Birmingham
Sales Courses in Manchester

Sales course delivery methods

Sales course delivery methodsSales courses come in a vast range of formats to suit you and your organisation.

After you have found a course that meets your needs, ask the course provider for more information about their course teaching methods. For instance, sales coaches and trainers can come to your office (in-house training), you can attend an open course with delegates from other companies or you can take an online/distance course.

Points to consider regarding your sales course are:

  • Where will the course be held? In-company, in the student's home, at one of the course providers’ locations, or online?
  • How will the course be run?
  • Can the course accommodate your specific industry?
  • Will the expected finishing level of the course match your requirements?
  • What qualifications does your course teacher have?
  • What experience does your teacher have in your professional area?
  • What opportunities for organised social interaction for continued learning are provided?

Online sales course
In-house sales training
Open / Public sales courses

Customer Service CoursesCustomer Service Courses

Customer service relates to the service provided to the customer before, during and after a purchase, with the aim of enhancing customer satisfaction. Customer service and the delivery of customer service vital to ensuring customers become repeat business and that existing customers do not defect.

Organisations must ensure they have clearly understood customer service policies, which are supported by the different management levels. The organisation’s customer service policy should aim to give well set customer expectation levels and ensure that those expectations are successfully met by the entire company.

Customer service training is vital for all levels of organisation, from customer facing staff through to management in order to set the right customer service direction for the organisation.

Customer Service Courses

Key Account Management Courses

When working in an account management role, it is vital to employ practical approaches to your planning, analysis and methods in order to stimulate closer relationships with your strategic accounts.

Open courses and in-house training in key account management will help you and your sales teams to better understand the role, how to best strategically plan for specific customers and educate you in the current best practices in sales and account management.

Key Account Management Courses

Telesales Courses

Telesales (or Telephone Sales) courses will teach you and your sales team how to better use a telephone as a sales tool.

Via the telephone, telemarketers must quickly create a trustworthy and professional image, then also understand the customers’ needs and communicate this understanding. Successful telemarketers will spark a customer’s interest, respond quickly to complaints, use query techniques and close their sales.

It is vital that telesales vendors realise how important every phone call is, requiring a desire to sell, work discipline and the ability to set the right goals for your telesales success.

As a telemarketer you will be able to show respect for the customer by showing an interest in what the customer thinks is important. By training in telephone sales, you will become more self-confident, learn how to reach closure and strive to build lasting customer relationships.

Telesales Courses

Training for the sales managers / sales coaches

Sales managers / sales coaches trainingSales managers are responsible for the sales planning, organisation of the sales team, sales forecast and the sales budget.

Sales managers need to understand how they can motivate their employees and how sales performance is linked to employee motivation. The Sales Coach courses here can help you create that winning sales team!

The sales manager builds, manages, coaches and strengthens their sales team towards high performances. A sales coach's main tasks are to supervise sales teams in goal-setting, to assess vendor performance, and provide constructive feedback. The sales manager must have knowledge of management and economics and know how to set goals and follow-up results.

Sales Manager / Sales Coach Training
Finance Training
Coaching Courses
Courses in Motivation

Know your own skill level and your own goals

Before taking a sales course, consider your own proficiency and your ability and confidence to manage these functions in daily or business situations. The other essential consideration before deciding on training is to know your needs.

Take into account the areas you wish to improve in and note down any specific requirements you have in your role. Browse the different course proficiency levels and talk to the course providers about your own sales goals and if they can focus on your professional area.

Whatever your needs, you can be confident that the right content in your training or course will soon have you meeting your objectives.

Case Studies
Business Success with MLP Training

Learn how real businesses have benefited from MLP's training programmes.

Read more
 
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