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Fundamental Skills for the New Supervisor or Team Leader

Activia Training
Course summary
Length: 1 day
Price: 249 GBP excl. VAT
Language: English
Course type: Open / Scheduled
Next available date: 27/07/2017 09:15 - Bristol
Course Dates
Bristol
27/07/2017 09:15  (English)
249 GBP
04/09/2017 09:15  (English)
249 GBP
Slough
28/07/2017 09:15  (English)
249 GBP
11/09/2017 09:15  (English)
249 GBP
Manchester
31/07/2017 09:15  (English)
249 GBP
14/09/2017 09:15  (English)
249 GBP

Course Description



This one-day workshop provides an introduction to staff supervision by defining the role and responsibilities of a supervisor, and making the transition to the role. It then deals with key issues like communication skills, managing conflict, dealing with difficult employees and time management.

Training Course Content


  • Course Introduction and Overview

  • Making the Transition

  • Responsibilities of a Supervisor

  • Setting Goals

  • Communication

  • Time Management

  • Managing Conflict

  • Dealing with Difficult Employees

  • Your Personal Action Plan


Who Should Attend



Staff supervisors and line managers, present and aspiring, who are looking for an introduction into the key principles of modern supervision practice.

Provider: Activia Training

Activia Training

With Activia, business training comes the way you want it : at your place or ours; off-the-shelf or bespoke; scheduled public classes or closed private courses matched to your requirements....


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Contact information for Activia Training

Activia Training



Berkshire
Regus House, 268 Bath Road
SL1 4DX Slough

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Reviews by course attendees

          (4)
Lauren Fairhurst   |   16/06/2016
I found the person who led the course helpful and interesting. He answered all of my questions and used great examples to enhance my understanding.
          (4)
Lauren Fairhurst   |   16/06/2016
I found the person who led the course helpful and interesting. He answered all of my questions and used great examples to enhance my understanding.
          (4)
Debbie McGilley   |   02/06/2016
I really enjoyed and benefitted from the day's activities. Our skills leader on the day was Phillip, who I thought was really invested in finding out what we wanted from the course and making sure we got the most we could out of it.
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