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Influencing Skills for Successful Relationships

Activia Training
Course summary
Length: 1 day
Price: 249 GBP excl. VAT
Language: English
Location: Manchester
Next available date: 07/06/2017 09:15 - Manchester
Course type: Open / Scheduled

Influencing Skills for Successful Relationships



To give staff members appropriate tools to influence a range of situations at work, encouraging others to 'give of their best' and promoting workable compromises.

Training Course Content


  • Introduction and Course Overview

  • Interpersonal Skills

  • Overview of Communication

  • Communication Skills

  • How to Get People On Your Side

  • The Wheel of Communion

  • The Importance of Voice

  • Assertiveness and How to Say No

  • Developing Assertiveness

  • Listening Skills

  • Body Language Questionnaire

  • Giving and Receiving Feedback

  • Your Personal Action Plan


Who Should Attend



Anyone who wants to develop more productive working relationships with colleagues, clients and other internal customers.

Provider: Activia Training

Activia Training

With Activia, business training comes the way you want it : at your place or ours; off-the-shelf or bespoke; scheduled public classes or closed private courses matched to your requirements....


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Contact information for Activia Training

Activia Training



Berkshire
Regus House, 268 Bath Road
SL1 4DX Slough

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Reviews by course attendees

          (4)
Rachel Gisbourne   |   23/06/2016
Roy was very nice & delivered the course in a fun & good manner.
          (4)
Emma Murphy   |   15/06/2016
The trainer was very good and engaging and made it fun as well as poignant.
          (5)
Letisha Childs   |   15/06/2016
The speaker was incredibly enthusiastic. This make the course interesting as having someone speak about an issue with passion, makes it so much more engaging.
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