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Influencing Skills for Successful Relationships

Activia Training
Course summary
Length: 1 day
Language: English
Location: Nationwide
Next available date: Enquire to discuss - Nationwide

Course Description

To give staff members appropriate tools to influence a range of situations at work, encouraging others to 'give of their best' and promoting workable compromises.

Training Course Content

  • Introduction and Course Overview
  • Interpersonal Skills
  • Overview of Communication
  • Communication Skills
  • How to Get People On Your Side
  • The Wheel of Communion
  • The Importance of Voice
  • Assertiveness and How to Say No
  • Developing Assertiveness
  • Listening Skills
  • Body Language Questionnaire
  • Giving and Receiving Feedback
  • Your Personal Action Plan

Who Should Attend

Anyone who wants to develop more productive working relationships with colleagues, clients and other internal customers.

Provider: Activia Training

Activia Training

With Activia, business training comes the way you want it : at your place or ours; off-the-shelf or bespoke; scheduled public classes or closed private courses matched to your requirements....


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Contact information for Activia Training

Activia Training


Berkshire
Regus House, 268 Bath Road
SL1 4DX Slough

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