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Advanced Listening Skills - In-house Training

PTP Training & Marketing Ltd
Course summary
Length: 1 day
Location: Nationwide
Next available date: Contact PTP to arrange this course - Nationwide

Course Description

Success in Leadership & Motivation Skills

Advanced Listening Skills - PTP Training & Marketing - In-house Training

There are many reasons why people struggle to listen effectively. These include:

  • Believing that the only way to put their point across is to talk more and increase the volume!
  • Lacking the ability to concentrate.
  • An inability to let go of a specific point and spending most of their time thinking about what they want to say rather than listen to the speaker.

This one-day course addresses all of these and provides you with the skills, knowledge and attitudes to become a skilled listener.

This Advanced Listening Skills training course is available throughout the UK.

CPD Value 5.5 Hours

Outcome / Qualification etc.

  • Identification of any self imposed barriers to active listening
  • How to instantly develop rapport with anyone to lay the foundation for listening
  • How to adjust physiology to adopt the most effective listening posture
  • Use of a questioning framework to elicit from just about anyone what they want and why they want it
  • Identification and use of the key behaviours that demonstrate that you are actively listening
  • How to quickly identify the emotional state of anyone you come into contact with and modify your behaviour in order to be perceived as empathising with the speaker
  • How to recognise when a discussion is turning into a conflict and adopt a strategy to remove any unhelpful emotions out of the situation

Expenses

Contact PTP to arrange this in-house course and to arrange pricing details.

Provider: PTP Training & Marketing Ltd

PTP Training & Marketing

PTP: Practical Training for Professionals - leading provider of sales and management training in the UK

PTP - Practical Training for Professionals, have been delivering practical, hands-on training courses to professionals in the UK since 1991. PTP provide training course in several formats: in-house training, on a 1-2-1 basis or as public courses in more venues...


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Contact information for PTP Training & Marketing Ltd

PTP Training & Marketing Ltd


Leicester Tigers Rugby Club
Aylestone Road
LE2 7TR Leicestershire

 Show phone number
www.ptp.co.uk

Contact PTP Training & Marketing Ltd
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