Advanced Communication Skills

Reed Learning
Course summary
Length: 2 days
Price: 925 GBP excl. VAT
Location: London
Provider: Reed Learning plus
Course type: Open / Scheduled

Course Description

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Advanced Communication Skills - 2-day course to build and polish your communication style

Understanding how you communicate with others as well as how other people use communication will help you further your communication style and improve relationships in your business and personal life.

This course aims to help you fine tune the way you interact with others which can be the key to your workplace success. Whether communicating under pressure, managing challenging relationships or looking to build lasting rapport, your style and interpersonal competence can make or break your chances of achieving your objectives.

This 2 day Advanced Communication Skills course teaches you how to capitalise on your existing skills, fine-tune your approach and build a strategy for communication with real impact.

This course is delivered by our trusted partner the Watson Martin Partnership, who have over 13 years of expertise in training delivery. 

Suitability - Who should attend?

This Advanced Communication Skills course is suitable for anyone who is responsible for building and managing influential relationships, particularly where polished communication and interpersonal skills really count. Ideally delegates will approach the course with some theoretical or practical understanding of interpersonal communication.

Outcome / Qualification etc.

Candidates who successfully complete this 2-day Advanced Communication Skills course will receive 12 CPD credit hours to count towards their continuous professional development needs.

Training Course Content

This Advanced Communication Skills course covers the following areas:

  • Understand and apply the skills necessary for communication excellence
  • Develop your communication style to increase rapport with others
  • Craft your role – know accountability and impact
  • Relationship management strategy with your key stakeholders
  • Realise the importance of planning and process in order to exceed your objectives
  • Apply the art and science of influence: body language and listening
  • Learn the six levels of assertive communication
  • Identify different thinking styles to be more persuasive
  • Understand fear and positive psychology through the Belief Cycle
  • Manage challenging relationships and resolve conflict under pressure
  • Use questioning techniques to uncover needs and identify issues
  • Achieve the best outcomes whatever the proposal, situation or personality
  • Mapping your key influencing


The cost of this course is £925 + VAT.

In-house training

Reed Learning also offers this training In-House, with 3 possible levels of customisation:

  • standard: same content as the open course
  • tailored: partly customised, utilizing, for example, company-specific terminology or case studies
  • bespoke: built from scratch specifically to your organisational needs

Provider: Reed Learning

Reed Learning

Reed Learning is part of the REED Group. We believe business learning has to provide measurable results for both individuals and organisations.  Reed Learning is a dedicated platform that connects businesses with trusted training providers and learning solutions. Hand-picked by...

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Contact information for Reed Learning

Reed Learning

9 Kingsway
WC2B 6XF London

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Reviews by course attendees

Julie   |   26/07/2013
This has been too enjoyable, the trainer challenged all of us. Really, really enjoyed – thank you! - Julie Pisani, JDP Consultancy
Michelle   |   26/07/2013
I have thoroughly enjoyed the 2 days. It will help me to see that the majority of communication issues are not about a person but about their styles and how you can, as needed, adjust your approach for more positive outcomes. - Michelle Harnson, The Parenting Club
I can’t speak highly enough of Wendy and the way she delivered the course was excellent. She was extremely professional and knowledgeable. - Alex Hennessey, International Tennis Federation
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