Advanced Communication Skills - In House Training

Reed Learning
Course summary
Length: 2 days
Location: Nationwide
Next available date: Contact the provider for more information - Nationwide

Course Description

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Help your staff polish their communication styles for maximum impact - Advanced Communication Skills Training

Does your business rely on relationships and the strength of these interactions? This training will help your staff gain Advanced Communication Skills that are essential for building and managing influential relationships.

Delivered In House for your company, this training can be shaped to help you address challenges that are important to you, but will help you improve the way you interact with others, which is key to workplace success.

This Advanced Communication Skills training teaches participants how to capitalise on their existing skills, fine-tune their approach and build a strategy for communication with real impact. Topics that typically come up in companies are communicating under pressure, managing challenging relationships or looking to build lasting rapport, this training will help your staff develop their style and interpersonal competence which can make or break their chances of achieving objectives.

How do we make sure you see results from In House Training?

By running this Advanced Communication Skills training In House you can choose a customisation level to indicate how much you would like to adapt this course to your organisation's needs:

  • A standard course will include exactly the content shown in the outline.
  • A tailored course can be customised, for example to include your own case studies or terminology.
  • A bespoke course is re-written from scratch to match your organisation's needs exactly.

This course is delivered by our trusted partner the Watson Martin Partnership, who have over 15 years of expertise in training delivery. 

Suitability - Who should attend?

This Advanced Communication Skills training is suitable for all companies that would like to help their staff further develop and polish their communication styles especially those who are responsible for building and managing influential relationships, particularly where polished communication and interpersonal skills really count. Ideally delegates will approach the course with some theoretical or practical understanding of interpersonal communication.

Training Course Content

This Advanced Communication Skills course can be tailored and customised to suit your needs, or can be based on our standard course content which is designed to cover the following content:

  • Understand and apply the skills necessary for communication excellence
  • Develop your communication style to increase rapport with others
  • Craft your role – know accountability and impact
  • Relationship management strategy with your key stakeholders
  • Realise the importance of planning and process in order to exceed your objectives
  • Apply the art and science of influence: body language and listening
  • Learn the six levels of assertive communication
  • Identify different thinking styles to be more persuasive
  • Understand fear and positive psychology through the Belief Cycle
  • Manage challenging relationships and resolve conflict under pressure
  • Use questioning techniques to uncover needs and identify issues
  • Achieve the best outcomes whatever the proposal, situation or personality
  • Mapping your key influencing


Reed Learning also offers this training In-House, with 3 possible levels of customisation:

  • standard: same content as the open course
  • tailored: partly customised, utilizing, for example, company-specific terminology or case studies
  • bespoke: built from scratch specifically to your organisational needs

Provider: Reed Learning

Reed Learning

Reed Learning is part of the REED Group. We believe business learning has to provide measurable results for both individuals and organisations.  Reed Learning is a dedicated platform that connects businesses with trusted training providers and learning solutions. Hand-picked by...

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Reed Learning

9 Kingsway
WC2B 6XF London

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