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1 day Assertiveness at work course (You'll be happy or we won't invoice you)

Training Works
Course summary
Length: 1 day
Price: 500 GBP excl. VAT
Language: English
Location: Nationwide
Next available date: Enquire to book in-house - Nationwide

1 day Assertiveness at work course (You'll be happy or we won't invoice you)

1 day Assertiveness at work course  (You'll be happy or we won't invoice you)

Assertiveness At Work - Professional Development by Training Works

This cost effective, enjoyable, interactive program allows you to choose the most important modules for your managers. The delegates will undertake a wide range of structured and enjoyable workshops to enable them to become more assertive in the workplace. The tools and techniques covered will enable delegates to deal with situations in a confident and diplomatic way and will improve their communication skills.

"If you're not satisfied with the training - we won't invoice you!" - Training Works

Suitability - Who should attend?

This course is suitable for anyone who has to interact with other people where difficulties or conflict can arise.  It can be designed to suit your organisation and is  great for beginners and a wonderful refresher for more experienced professionals.

Outcome / Qualification etc.

Participants will receive a Certificate of Completion upon finishing this course.

Training content

Some of the topics covered in this course can include:

  • Understanding behavioural types
  • The seven rights of the assertive person
  • Five step approach to basic assertiveness
  • Behaviour inventory
  • Broken record technique
  • Fogging technique
  • Handling complaints
  • Constructive criticism

 

Expenses

Prices start from £500 per day. This includes all phone calls, planning, admin, preparation, design, delivery, training packs, copy write of the materials for the future and an email copy of the notes by request.

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Provider: Training Works

Training Works

Training Works UK - "If you're not satisfied with the training - we won't invoice you!"

With over thirty years experience in customer service, sales, organisational psychology and management, Training Works offers flexible staff and management training for business professionals and companies. Their courses are designed to improve the effectiveness, communication skills and ultimate results within...


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Contact information for Training Works

Training Works


The Stables, Crown Yard
Wirksworth
DE4 4ET Derbyshire

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