1 day Customer care course (If you're not happy we won't invoice you)Training Works
Customer Care - Professional Development by Training Works
This cost effective, enjoyable, interactive program allows you to choose the most important modules for your managers. The delegates will undertake a wide range of structured and enjoyable workshops to increase their understanding of the importance of every single interaction with a customer in order that they may represent their company with warmth in a professional way.
"If you're not satisfied with the training - we won't invoice you!" - Training Works
Suitability - Who should attend?
This course is suitable for anyone who looks after customers. They could be external or internal customers that you are communicating with via email, over the phone or face to face. It can be designed to suit your organisation and is great for beginners and a wonderful refresher for more experienced delegates.
Outcome / Qualification etc.
Participants will receive a Certificate of Completion upon finishing this course.
Participants will explore a variety of topics throughout this course, including:
Prices start from £500 per day. This includes all phone calls, planning, admin, preparation, design, delivery, training packs, copy write of the materials for the future and an email copy of the notes by request.
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Provider: Training Works
Training Works UK - "If you're not satisfied with the training - we won't invoice you!"
With over thirty years experience in customer service, sales, organisational psychology and management, Training Works offers flexible staff and management training for business professionals and companies. Their courses are designed to improve the effectiveness, communication skills and ultimate results within...
Contact information for Training Works
Reviews by course attendees
We covered best poractice for dealing with clients face to face, over the phone and via email. It improved us all.
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