1 day Dealing with difficult people and situations training (You'll be happy or we won't invoice you)Training Works
1 day Dealing with difficult people and situations training (You'll be happy or we won't invoice you)
Dealing With Difficult People & Situations - Professional Development from Training Works
This cost effective, enjoyable, interactive program allows you to choose the most important modules for your managers. The delegates will undertake a wide range of structured and enjoyable workshops is to enable them to become more assertive in the workplace. The tools and techniques covered will enable delegates to deal with situations in a confident and diplomatic way and will improve their communication skills.
"If you're not satisfied with the training - we won't invoice you!" - Training Works
Suitability - Who should attend?
Outcome / Qualification etc.
Participants will receive a Certificate of Completion upon finishing this course.
The day will be a mixture of theory, discussion and practical exercises, and, depending on the needs of the business, can cover topics such as:
Prices start from £500 per day. This includes all phone calls, planning, admin, preparation, design, delivery, training packs, copy write of the materials for the future and an email copy of the notes by request.
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Provider: Training Works
Training Works UK - "If you're not satisfied with the training - we won't invoice you!"
With over thirty years experience in customer service, sales, organisational psychology and management, Training Works offers flexible staff and management training for business professionals and companies. Their courses are designed to improve the effectiveness, communication skills and ultimate results within...
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