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Conflict Management Courses

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Conflict management, or conflict resolution are terms that relate to the skills required to manage and resolve disagreements, differences of opinion and differences in working. While business can often see conflicts as being productive by driving new and different opinions, the different ways to effectively manage such conflict depend on many factors.

Browse the list of conflict management courses below and complete information requests for any that may be of interest to you.

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What is effective conflict management?

Most people will experience conflicts in the workplace at some point. Handling, managing and harnessing conflicts is an important and necessary skill to possess. Conflict management or conflict transformation refers to the long term management of ongoing conflicts and to the manner in which grievances are handled and also prevented from reoccurring.

People have become increasingly awareness of the effects of conflicts in the workplace since the 1970s, enabling better understanding of the positive and negative effects of conflicts. Managers have subsequently become more conscious of their style of conflict management.

While conflicts are often inevitable, recognition of the early indicators of conflict can enable effective management of it and allow for strategies to be developed to minimise, avoid or resolve conflict. Conflict management courses teach you how to spot the indicators and how to go about resolving the issues.

Make conflict positive & constructive for your business

Conflict is often stimulated by a number of factors including poor communication, a lack of openness, an individual seeking power, weak leadership, a change in leadership, or overall dissatisfaction with the management style, to mention just a few.

Conflict can be both destructive and constructive for individuals and businesses, thus effective conflict management balances the conflict out. When conflict takes attention away from other important activities, polarises people and groups, reduces cooperation, and undermines morale or self-concept it is deemed destructive. However, conflict is considered constructive when it is managed effectively and results in clarification of important problems and issues, helps release emotion, anxiety, and stress and increases authentic communication and cooperation between people, as well as when it helps individuals develop understanding skills.

Conflict management skills, tools & methods

Conflict management can be an exciting, productive and rewarding exercise. Addressing conflicts face-on allows managers to really get to the heart of problems, instead of being distracted by surface issues. Conflicts usually consist of core causes that, once addressed, become something to choose and not avoid.

Situational factors may define how conflicts are managed. Taking conflict management courses will provide participants with chances to learn and understand how to manage and prevent conflicts from becoming destructive.

Learning the simple tools and methods that allow you to approach conflicts confidently and positively will enable leaders to predict, influence and overcome conflicts.

Who benefits from conflict management courses?

People in management positions (from high level board members to new managers) can benefit from taking a course or in-house training in conflict management. Conflict management courses teach the skills and confidence required to conduct salary discussions, development meetings and numerous other potentially awkward conversations.

Browse the list of renowned conflict management courses above and contact the course providers to learn more.

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