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Office Management Courses

Office Management Courses

Having an office where everything runs smoothly is essential for any organisation wishing to dedicate their focus on their core business. Office management includes secretarial, personal assistant, receptionist and office admin roles. 

Browse the list of office management courses below and complete information requests for any that may suit your needs.

  • = New education
  • = This course results in CPD hours
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Ensure you have effective office administration

All organisations, both large and small, need to have effective office management. Over five million people are employed in office administration, secretarial, PA and various other office management roles in the UK. Recent research shows that 32% of employers experience difficulty in recruiting skilled office management staff. It is therefore a job that is in high demand in the UK and globally.

It is essential for those working in office management roles to have a good understanding of the inner workings of their business. They should also have excellent organisational skills as they will constantly be juggling a number of activities simultaneously. They will be responsible for a variety of activities ranging from correspondence, client communication and data entry to organisational support and event planning.

Receptionists, PAs and Secretaries are often the exterior face of their office where they regularly engage with clients, employees and visitors. It is therefore essential that, as the office representative, they portray the proper image according to the office / business brand.

Office management courses can be taken to learn the best practices related to managing and running an efficient office and how to be an effective ambassador for the business.

Office management – explore the opportunities

Office management covers a wide range of tasks and duties which vary significantly between sectors and from business to business.

The secretarial role is an essential function in nearly all businesses. Duties often include professional correspondence, business organisation, filing, invoicing, scheduling, stationary, letter writing, office infrastructure, minute-taking, photocopying and typing. There are a number of secretarial courses to cater for all levels, from those looking to get into the field, to the seasoned individual looking to hone their skills.

Effectively, office management is the glue holding organisations together. Those working in office administrative, secretarial or PA roles often provide the links between other departments in the company. Larger organisations usually have central administration departments that are responsible for the overall administration of the entire group.

Employees that work in office management include roles such as:

  • Admin Support
  • Administrative Assistant
  • Administrator
  • Office Junior
  • Office Manager
  • PA (Personal Assistant)
  • Receptionist
  • Secretary
  • Typist

Who benefits from office management courses?

Successful office management ensures a comfortable and efficient working environment for all. It allows people to focus on their activities while being supported by a strong office management function.

Office management courses provides the knowledge and skills required to become secretaries, PAs, receptionists, office administrators, etc. There are also courses for experienced individuals to expand their skill-set or to enable them to move into other areas within office management. For example, the office secretary could pursue a role as an executive manager's Personal Assistant which may require different or additional skills. 

Delivery methods of office management courses

Office management courses come in a vast range of formats to suit you and your organisation. Trainers can can deliver courses at your office (in-house training), you could attend a classroom course with participants from other companies, or you could take an online/distance course.

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