Giving and Receiving Feedback - In-house Course

100% Effective Ltd
Course summary
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Corporate Training for Teams
Next available date: Online delivery option may be available - Please contact provider - Online courses
Course Dates
Online courses
Online delivery option may be available - Please contact provider

United Kingdom
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Course description

Giving and Receiving Feedback - In-house Course

The thought of feedback can often be frightening, both for those providing it and those receiving it. Given untactfully or taken badly, it can be demotivating and damage working relationships. But when done well, feedback can be an extremely powerful and positive tool.

Our Giving and Receiving Feedback training course will teach you how to use feedback to its fullest. Through interactive learning, you will explore all areas of feedback, both formal and informal. On completion, you will have a clear understanding of what effective feedback is and the communication skills to provide it. You will gain valuable tools such as frameworks for feedback sessions and top tips on receiving criticism graciously.

This course is also offered online. 

Suitability - Who should attend?

This Giving and Receiving Feedback training course has been designed and developed with the workplace in mind but will benefit anyone in a position of leadership.


There are no prerequisites to taking this course.

Outcome / Qualification etc.

Learning Outcomes

By taking our feedback training course, you will become confident in your ability to conduct effective feedback sessions and both give and receive constructive criticism. The outcomes of this course are not only of value for those in leadership positions, but anyone working closely with others.

Feedback plays an important role in the progression and development of people. For this reason, those with a strong understanding of feedback and how to use it effectively are great assets in any workplace environment.

Here are just some of the benefits you’ll gain from completing this feedback training course. You will:

  • Understand the importance of effective feedback.
  • Have frameworks for providing both formal and informal feedback.
  • Learn the language of feedback and know how to use it.
  • Know the six characteristics of effective feedback.
  • Become confident in both giving and receiving feedback.

On successful completion of the course and exam, you will receive a certificate to confirm your new knowledge and 2 CPD points.

Training Course Content

Our Giving and Receiving Feedback training course will hone your ability to provide constructive feedback to the benefit of all involved. You will also learn how to receive feedback, both good and bad, in a way that progresses your position.

This course covers:

  • What feedback is
  • Exploring feedback scenarios
  • Learning the language of feedback
  • How to provide clear and constructive feedback
  • Reading non-verbal communication
  • Effective communication strategies
  • The art of asking questions
  • Managing your messages
  • The six characteristics of effective feedback
  • Formal feedback framework
  • Informal feedback framework
  • How to receive and use feedback

Why choose 100% Effective Ltd

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During these tough times, we understand the important of learning from home. That's why ALL of our training courses are available both online and virtually too. Learn at home, anytime, anywhere.


About provider

100% Effective Ltd

100% Effective is an award-winning Business Improvement training provider, with decades of experience. The company considers itself a learning partner, not just a training provider, as it provides lifetime support for all students no matter which course they take. Certification...

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Contact info

100% Effective Ltd

The Raylor Centre
James Street
YO10 3DW York

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