Executive Secretarial, Admin and PA Training

Course summary
38 hours
349 GBP
Part time
Online courses
Next available date: This course is available anytime in anywhere. - Online courses
Last application: This course is available to register anytime of the year.
Professional Training

Course description

Executive Secretarial, Admin and PA Training


With experience, Secretaries, Personal Assistants and Administrators can progress to higher level jobs. For someone who is looking for work after school or college it is an ideal starting point and this course will teach you all you need to know.

Our learning material is available to students 24/7 anywhere in the world, so it’s extremely convenient. These intensive online courses are open to everyone, as long as you have an interest in the topic! We provide world-class learning led by IAP, so you can be assured that the material is high quality, accurate and up-to-date.

Why should you choose 1Training?

  • No Hidden Fees
  • The price shown on findcourse is for the whole course, including the final exam and free e-certificate.
  • Accredited qualification
  • Excellent quality video tutorials
  • You'll be eligible for an NUS Discount Card
  • Get Tutor support Monday-Friday
  • Get one year's access to the course
  • Get support by phone, live chat, and email
  • Join our friendly online learning platform
  • Our Course is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices. So, you can access your course on Wi-Fi, 3G or 4G.

Suitability - Who should attend?

Who is this course for?

  • Job hunters & School leavers
  • College or University student & graduates
  • Personal assistant & Receptionist
  • Assistant for company director
  • New or Temporary staff
  • Office Administrators & Office managers
  • Office clerk, Marketing assistant & Administration Assistant
  • Secretary or Executive
  • Web content writers & Bloggers
  • Technical, business & Report writers

Entry Requirements

You’ll need a computer or tab with an internet connection and Microsoft Office software installed in it. Also, it’s better to have a notepad and a pen with you.

Outcome / Qualification etc.


If you pass the exam successfully then you will be awarded a Certificate in Executive Secretarial Admin and PA Training by CPD and iAP.

Training Course Content

What skills are you going to get from this course?

  • By enrolling to this course, you’ll become an expert in customer service.
  • In this course, you’ll learn receptionist and telephone skills.
  • This course, will teach you how to produce standard documents.
  • Logging in to this course, you’ll learn master key Microsoft Office programs.
  • This course will teach you about reports, letters and CV writing.
  • Having this course, you will become masters of data management and record keeping.
  • On completion of this course, you will gain the knowledge in appointment booking and interview arranging.
  • At the end of this course, you’ll gain best management skills and you can be the motivator of your employees.

Course Curriculum

1.Business Reports And Letter Writing

  • Business Writing Skills
  • Introduction to Business Report Writing
  • Exploring Reports
  • How to Prepare for Writing
  • Exercise Files: Business Report Writing

2.E-Mails Writing Tips

  • Introduction to Effective Email Writing
  • Writing Email Messages
  • Email Manners

3.Typing Speed Development

  • Effective Typing

4.Tips For Speed Reading

  • Tips for Speed Reading

5.Microsoft Word

  • Introduction to Microsoft Word
  • First Step to MS Word
  • Text Editing & Formatting
  • Formatting Paragraph and Pages
  • Creating Styles, Themes, Number and Bullets
  • Columns & Tables
  • Macros and Proofing
  • Sharing and Reviewing Documents
  • Modify Word Document
  • Exercise Files: Microsoft Word 2016

6.Microsoft Excel

  • Getting Started with Microsoft Excel
  • Data Entering
  • Creating Formulas and Functions
  • Formatting
  • Worksheet Views, Multiple Worksheets and Workbooks
  • IF, VLOOKUP, and Power Functions, Security & Sharing
  • Data Management, Data Analysis Tools
  • PivotTables & Macros
  • Exercise Files: Microsoft Excel 2016


  • Getting Started with Microsoft PowerPoint
  • Working with Presentations & Slides
  • Adding Pictures & Contents to Slides
  • Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides
  • Preparing & Delivering Speech
  • Reusing and Sharing Presentations
  • Exercise Files: Microsoft PowerPoint 2016

8.Microsoft Outlook

  • Getting Started with Outlook
  • Adding and Connecting Accounts, Reading & Organizing Mails
  • Creating and Sending Mail, Creating and Working with People
  • Working with Delegates & Calendars
  • Creating Tasks and Notes, Working with Outlook Data

9.Microsoft Access

  • Introduction to MS Access
  • Creating Tables & Setting up Properties
  • Queries
  • Creating Forms & Reports
  • Working with Macros, Integrating Access with Office Suite
  • Database Management
  • Exercise Files- Microsoft Access 2016

10.Diary Management

  • Diary Management
  • Diary and Time Management with Outlook

11.Handling Confidential Documents

12.Successful Meeting Minutes

  • Taking Minutes

13.Note Taking

14.Document Proofreading

15.Appointment Booking And Arranging Interviews

16.Delivering Postal Mail


18.Customer Service And Telephone Handling Skills

  • Customer Service Basics Over the Phone
  • Get the facts- ask the right questions
  • Discuss Solutions- learning to listen
  • Dealing with difficult customers
  • Developing Inbound & Outbound Telephone Skills
  • Hot Telephone Tips

19.Organising A Meeting

  • Organising a Meeting
  • Exercise Files: Organising Meeting

20.Data Management, Record Keeping And Filing

  • Data Management & Record Keeping

21. Event Planning

  • Event Planning Essentials

22. Arrange Business Travel & Accommodation


  • Introduction to Accounting
  • Financial & Managerial Accounting
  • Taxes

24.QuickBooks For Payroll Management

  • Introduction to QuickBooks
  • Setting up the Employee Payroll
  • Running the Payroll
  • Exercise Files: QuickBooks for Payroll Management

25.Invoicing/Petty Cash

26.Supervising And Monitoring The Office Works

27.Time Management

  • Introduction to Time Management
  • Fundamentals of Productivity
  • How to Use Your Calendar Effectively
  • Setting up Priorities and Schedule
  • Timer Budgeting
  • Exercise Files: Time Management

28. Motivating Employees

29.Creating An Effective CV And Cover Letter

  • Business Resumes & Job Applications
  • How to Gather Information for Your CV
  • Write your CV
  • CV Writing Tips and Layouts
  • Different CV Formats
  • Saving a CV to Different Formats and Online CV Banks
  • Finishing Your CV
  • Exercise Files: Creating an Effective CV

30.Job Functions And Description Of Office Admin & Manager

Course Duration

Learners will have 365 days access to their chosen course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription.

Method of Assessment

  • At the end of the course learners will take an online multiple-choice question assessment test. This online multiple-choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
  • Upon successful completion of this course, all learners will be awarded a FREE e-certificate (PDF format), and can also pay only £19 to receive a printed version of the certificate if they wish.


Now £349

Was £699

Continuing Studies

Career path

With this diploma, you are able to fulfil various roles, such as:

  • Executive Assistant
  • Executive Secretary
  • Legal Secretary
  • Medical Secretary
  • Medical Receptionist
  • Office Administrator
  • Office Manager
  • Personal Assistant

About provider

1 Training - Together, shaping your future

1 Training has established an excellent reputation in the UK for providing professional and vocational training, aiming to train people (young people in particular) for the world of work. 1 Training aims to fill gaps in employment skills, whilst placing...

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