Executive Secretary and PA Training

Course summary
38 hours
349 GBP
Part time
Online courses
Next available date: This course is available anytime in anywhere. - Online courses
Last application: This course is available to register anytime of the year.
Professional Training

Course description

Executive Secretary & PA Training


With experience, Secretaries, Personal Assistants and Administrators can progress to higher level jobs. For someone who is looking for work after school or college it is an ideal starting point and this course will teach you all you need to know.

Our learning material is available to students 24/7 anywhere in the world, so it’s extremely convenient. These intensive online courses are open to everyone, as long as you have an interest in the topic! We provide world-class learning led by IAP, so you can be assured that the material is high quality, accurate and up-to-date.

Why should I choose 1Training?

  • No Hidden Fees
  • The price shown on findcourse is for the whole course, including the final exam and free e-certificate.
  • Accredited qualification
  • Excellent quality video tutorials
  • You'll be eligible for an NUS Discount Card
  • Get one year's access to the course
  • Get support by phone, live chat, and email
  • Join our friendly online learning platform
  • Our Course is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices. So, you can access your course on Wi-Fi, 3G or 4G.

Suitability - Who should attend?

Who is this course for?

  • Job hunters & School leavers
  • College or University student & graduates
  • Personal assistant & Receptionist
  • Assistant for company director
  • New or Temporary staff
  • Switchboard operator & Front desk operator
  • Office clerk & Administration Assistant
  • Travel managers & tour assistants
  • Front desk supervisor and manager


  • You must be 16 or over
  • You should have a basic understanding of English, Maths and ICT
  • You will need a computer or tablet with internet connection and the Microsoft Office suite installed on to it (or access to one)

Outcome / Qualification etc.


If you pass the exam successfully then you will be awarded a Executive Secretary & PA Training certificate.

Training Course Content


Learn for less with 1Training discount courses online! You’ll love 1Training’s excellent quality, competitive prices, and first class learner support. With this excellent discount course you can expect professional qualification, which will enable you to enhance your CV in no time, and for less!

What skills am I going to get from this course?

  • By enrolling to this course, you’ll become an expert in customer service and difficult customer handling.
  • In this course, you’ll learn receptionist and telephone skills.
  • This course will teach you how to produce standard documents and how to do the proof reading.
  • Logging in to this course, you’ll learn master key Microsoft Office programs.
  • Having this course, you’ll become masters of data management and record keeping.
  • On completion of this course, you’ll gain the knowledge in appointment booking and interview arranging.
  • At the end of this course, you’ll gain best management skills.

Course Duration

Learners will have 365 days access to their chosen course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription.

Course Curriculum

1. Job functions and Description of a Secretary/ PA

  • Job functions and Description of a Secretary/ PA

2. Diary Management

  • Diary Management
  • Diary and Time Management with Outlook


  • Business Writing Skills
  • Introduction to Business Report Writing
  • Exploring Reports
  • How to Prepare for Writing
  • Exercise Files: Business Report Writing

4. E-Mails Writing Tips

  • Introduction to Effective Email Writing
  • Writing Email Messages
  • Email Manners

5. Handling Confidential Documents

  • Handling Confidential Documents


  • Taking Minutes

7. Note Taking

  • Note Taking
  • Exercise Files: Note Taking

8. Data Management & Record Keeping

  • Data Management & Record Keeping

9. Appointment Booking and Arrange an Interview

  • Appointment Booking and Arrange an Interview

10. Delivering Postal Mail

  • Delivering Postal Mail

11. Dictating

  • Dictating

12. Customer Service And Telephone Handling Skills

  • Customer Service Basics Over the Phone
  • Get the facts- ask the right questions
  • Discuss Solutions- learning to listen
  • Dealing with difficult customers
  • Developing Inbound & Outbound Telephone Skills
  • Hot Telephone Tips

13. Organising a Meeting

  • Organising a Meeting
  • Exercise Files: Organising Meeting

14. Bookkeeping

  • Introduction to Accounting
  • Financial & Managerial Accounting
  • Taxes

15. Invoicing and Petty cash

  • Invoicing and Petty cash

16. Document Proofreading

  • Document Proofreading

17. Tips for Speed Reading

  • Tips for Speed Reading

18. Microsoft Word

  • Introduction to Microsoft Word
  • First Step to MS Word
  • Text Editing & Formatting
  • Formatting Paragraph and Pages
  • Creating Styles, Themes, Number and Bullets
  • Columns & Tables
  • Macros and Proofing
  • Sharing and Reviewing Documents
  • Modify Word Document
  • Exercise Files: Microsoft Word 2016

19. Microsoft Excel

  • Getting Started with Microsoft Excel
  • Data Entering
  • Creating Formulas and Functions
  • Formatting
  • Worksheet Views, Multiple Worksheets and Workbooks
  • IF, VLOOKUP, and Power Functions, Security & Sharing
  • Data Management, Data Analysis Tools
  • PivotTables & Macros
  • Exercise Files: Microsoft Excel 2016

20. Microsoft PowerPoint

  • Getting Started with Microsoft PowerPoint
  • Working with Presentations & Slides
  • Adding Pictures & Contents to Slides
  • Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides
  • Preparing & Delivering the Presentation
  • Reusing and Sharing Presentations
  • Exercise Files: Microsoft PowerPoint 2016

How will I be assessed?

  • At the end of the course learners will take an online multiple-choice question assessment test. This online multiple-choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
  • Upon successful completion of this course, all learners will be awarded a FREE e-certificate (PDF format), and can also pay only £19 to receive a printed version of the certificate if they wish.


Now £349

Was £699

Continuing Studies

Career path

With this diploma, you are able to fulfil various roles, such as:

  • Executive Assistant
  • Executive Secretary
  • Legal Secretary
  • Medical Secretary

About provider

1 Training - Together, shaping your future

1 Training has established an excellent reputation in the UK for providing professional and vocational training, aiming to train people (young people in particular) for the world of work. 1 Training aims to fill gaps in employment skills, whilst placing...

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