Building and Influencing Relationships

Activia Training
Course summary
Length: 1 day
Price: 249 GBP excl. VAT
Language: English
Course type: Open / Scheduled
Next available date: 24/11/2017 09:15 - Birmingham
Course Dates
24/11/2017 09:15  (English)
249 GBP
12/01/2018 09:15  (English)
249 GBP
21/02/2018 09:15  (English)
249 GBP

Course Description

To give staff members appropriate tools to influence a range of situations at work, encouraging others to 'give of their best' and promoting workable compromises.

Training Course Content

  • Introduction and Course Overview
  • Interpersonal Skills
  • Overview of Communication
  • Communication Skills
  • How to Get People On Your Side
  • The Wheel of Communion
  • The Importance of Voice
  • Assertiveness and How to Say No
  • Developing Assertiveness
  • Listening Skills
  • Body Language Questionnaire
  • Giving and Receiving Feedback
  • Your Personal Action Plan

Who Should Attend

Anyone who wants to develop more productive working relationships with colleagues, clients and other internal customers.

Provider: Activia Training

Activia Training

With Activia, business training comes the way you want it : at your place or ours; off-the-shelf or bespoke; scheduled public classes or closed private courses matched to your requirements....

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Contact information for Activia Training

Activia Training

Regus House, 268 Bath Road
SL1 4DX Slough

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Reviews by course attendees

Rachel Gisbourne   |   23/06/2016
Roy was very nice & delivered the course in a fun & good manner.
Emma Murphy   |   15/06/2016
The trainer was very good and engaging and made it fun as well as poignant.
Letisha Childs   |   15/06/2016
The speaker was incredibly enthusiastic. This make the course interesting as having someone speak about an issue with passion, makes it so much more engaging.
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