Developing Assertiveness in the Right Way

Activia Training
Course summary
Length: 1 day
Price: 199 GBP excl. VAT
Language: English
Course type: Open / Scheduled
Next available date: 20/11/2017 09:15 - Reading
Course Dates
20/11/2017 09:15  (English)
199 GBP
21/12/2017 09:15  (English)
199 GBP
30/11/2017 09:15  (English)
199 GBP
11/12/2017 09:15  (English)
199 GBP
30/11/2017 09:15  (English)
199 GBP
04/01/2018 09:15  (English)
199 GBP

Course Description

This one-day training course has been designed to give delegates the appropriate tools to assert themselves in a wide range of situations at work. They will learn how the proper use of assertive behaviour enables people to deal with work colleagues, clients, suppliers and personal contacts in a way that is productive yet maintains and improves relationships.

Training Course Content

  • Introduction and Course Overview
  • Good and Bad Behaviour Types
  • Recognising and Dealing with Bad Behaviour
  • Assertiveness and You - An Honest Look at Yourself
  • Your Inner Voice: Being More Confident
  • Assertive Body Language
  • Three Steps to Being Assertive
  • Proven Assertiveness Techniques
  • Putting Assertiveness into Action
  • Your Personal Action Plan

Who Should Attend

Anyone who wants to develop more productive working relationships with colleagues, managers/staff and clients, in a positive way that makes life easier for everybody.

Provider: Activia Training

Activia Training

With Activia, business training comes the way you want it : at your place or ours; off-the-shelf or bespoke; scheduled public classes or closed private courses matched to your requirements....

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Contact information for Activia Training

Activia Training

Regus House, 268 Bath Road
SL1 4DX Slough

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Reviews by course attendees

Mrs Karen Cooper   |   27/06/2016
I would like to say the trainer was very helpful
Marie Murphy   |   25/05/2016
Just to thank Lorraine for a lovely day and making the class fun and enjoyable
Naomi Brand   |   25/05/2016
I found the course extremely helpful and Lorraine was really great. She put the group at ease immediately and this made the course not only useful but enjoyable.
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