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Developing Assertiveness in the Right Way

Activia Training
Course summary
Length: 1 day
Language: English
Location: Nationwide
Next available date: Enquire to discuss - Nationwide

Course Description

This one-day training course has been designed to give delegates the appropriate tools to assert themselves in a wide range of situations at work. They will learn how the proper use of assertive behaviour enables people to deal with work colleagues, clients, suppliers and personal contacts in a way that is productive yet maintains and improves relationships.

Training Course Content

  • Introduction and Course Overview
  • Different Types of Behaviour
  • Recognising and Dealing with Bad Behaviour
  • Assertiveness and You
  • The Nature of Communication
  • Getting Our Thinking Right
  • Body Language and Assertiveness
  • The Three Step Approach to Being Assertive
  • Proven Assertiveness Techniques
  • Putting Assertiveness into Action
  • Your Personal Action Plan

Who Should Attend

Anyone who wants to develop more productive working relationships with colleagues, managers/staff and clients, in a positive way that makes life easier for everybody.

Provider: Activia Training

Activia Training

With Activia, business training comes the way you want it : at your place or ours; off-the-shelf or bespoke; scheduled public classes or closed private courses matched to your requirements....


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Contact information for Activia Training

Activia Training


Berkshire
Regus House, 268 Bath Road
SL1 4DX Slough

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