Management Skills: Beyond the Basics

Activia Training
Course summary
Length: 1 day
Price: 299 GBP excl. VAT
Language: English
Course type: Open / Scheduled
Next available date: 28/11/2017 09:15 - Leeds
Course Dates
28/11/2017 09:15  (English)
299 GBP
10/01/2018 09:15  (English)
299 GBP
29/11/2017 09:15  (English)
299 GBP
19/01/2018 09:15  (English)
299 GBP
01/12/2017 09:15  (English)
299 GBP
17/01/2018 09:15  (English)
299 GBP

Course Description

This intensive one-day workshop is designed to develop practical skills in managing staff beyond the basics. It ceates an understanding of delegation, communication and assertiveness as a basis for lessons on giving feedback and performance counselling. There is also treatment, via short case studies, of a number of common difficult scenarios, and ends with an extremely useful section which deals with development of delegates general management skills.

Training Course Content

  • Course Introduction
  • Delegation
  • Communication
  • Assertiveness, Aggressiveness and Passivity
  • Giving Feedback
  • Performance Counselling
  • Dealing With Difficult Situations: Case Studies
  • Practical Ideas to Develop Your Management Skills
  • Your Personal Action Plan

Who Should Attend

Managers and supervisors, present and aspiring, with an undersanding of the basics of managing staff, who want to take their skills and knowledge to a higher level.

Provider: Activia Training

Activia Training

With Activia, business training comes the way you want it : at your place or ours; off-the-shelf or bespoke; scheduled public classes or closed private courses matched to your requirements....

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Contact information for Activia Training

Activia Training

Regus House, 268 Bath Road
SL1 4DX Slough

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Reviews by course attendees

Marie Murphy   |   24/06/2016
The course was of benefit and I found teacher to be very helpful considerate and a very good trainer he was very clear and listened.
Course participant   |   24/06/2016
The course leader was great
Duncan Wilson-King   |   06/04/2016
We were the only two individuals on the course, this allowed the course to be almost tailor made for us. The tutor was very good, drawing on personal experience to give us examples of how he had handles situations similar to the examples in the workbook.
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