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Management Skills: Beyond the Basics

Activia Training
Course summary
Length: 1 day
Language: English
Location: Nationwide
Next available date: Enquire to discuss - Nationwide

Course Description

This intensive one-day workshop is designed to develop practical skills in managing staff beyond the basics. It ceates an understanding of delegation, communication and assertiveness as a basis for lessons on giving feedback and performance counselling. There is also treatment, via short case studies, of a number of common difficult scenarios, and ends with an extremely useful section which deals with development of delegates general management skills.

Training Course Content

  • Your Personal Action Plan
  • Course Introduction
  • Delegation
  • Communication
  • Assertiveness, Aggressiveness and Passivity
  • Giving Feedback
  • Performance Counselling
  • Dealing With Difficult Situations: Case Studies
  • Practical Ideas to Develop Your Management Skills

Who Should Attend

Managers and supervisors, present and aspiring, with an undersanding of the basics of managing staff, who want to take their skills and knowledge to a higher level.

Provider: Activia Training

Activia Training

With Activia, business training comes the way you want it : at your place or ours; off-the-shelf or bespoke; scheduled public classes or closed private courses matched to your requirements....


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Contact information for Activia Training

Activia Training


Berkshire
Regus House, 268 Bath Road
SL1 4DX Slough

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