HOME
 

Capita Travel and Events

Find out what our clients have to say about Alcumus ISOQAR

Capita Travel and Events is an award winning business travel, meetings and event management specialist with more than 750 employees across multiple UK sites. Using data and behavioural analytics, they work with organisations to understand how their people travel and meet. This enables them to deliver smart solutions, bringing down costs and improving traveller wellbeing.

Working efficiently, delivering excellent customer service and being legally compliant are key drivers for Capita Travel and Events when it comes to ISO certification. They appreciate the value it adds to their position in the market and also to their internal operations.

“We currently hold ISO 9001, ISO 14001 and ISO 27001,” says Julie Evans, Standards and Quality Manager for Capita Travel and Events. “Implementing these management systems provides the platform for us to run a well organised, streamlined business which is focused on driving excellent customer satisfaction and continual improvement. It’s really important for us to be able to demonstrate and validate standards and quality for existing and potential customers.”

Some organisations with just one or two certificates are reluctant to add to their collection. But as Julie says: “Three certificates does not mean three times the work! Many clauses have been aligned across latest versions of the standards. So, for example, we now combine aspects of the management review for all standards as opposed to conducting three separate ones.”

Capita Travel and Events benefited from further efficiencies by appointing Alcumus ISOQAR as its sole Certification Body. “Originally, we had multiple certification bodies,” says Julie. “However, we knew it made sense to deal with just one. It saves considerable resources dealing with just one supplier.”

An external consultant suggested that they should consider Alcumus ISOQAR. Julie says: “We wanted to harmonise all of our offices under the one certification body. We looked at five of them and chose Alcumus ISOQAR. We liked the wellthought-out proposal and their approach to our large project.”

Since coming on board with Alcumus ISOQAR, Julie has been very impressed, especially with the lead auditors. “We knew the scale of the project ahead and they were professional, friendly and very efficient. With their help, we’ve got to where we wanted to be,” says Julie.

Professional, friendly and very efficient service.”

- Julie Evans, Standards and Quality Manager



Read more about Alcumus ISOQAR

Request information


Fill out your details to get in touch with Alcumus ISOQAR and find out more about their courses.

  Contact the provider

  Get more information

  Register your interest

U.K. L&D Report: 2018 - Benchmark Your Workplace Learning Strategy

Are you curious about the L&D strategies of some of the U.K.'s top companies?

Find out what they're up to in findcourses.co.uk's second annual U.K. L&D Report!

uk-ld-report-2019

Learn more

 
Find courses here

 
For Training Providers

For training providers - Advertising services with Findcourses.co.uk and The Independent

Reach the businesses looking for your training and courses

Would you like to promote your courses on Findcourses.co.uk and The Independent?

Learn more about our advertising services

We'd love to hear from you:
info@findcourses.co.uk
+442033186280

 

APPRENTICESHIPS

Is your company looking to take on an apprentice?

choose-the-right-apprenticeship

Learn more