Cold Calling - In-house Course
Benchmark Training
Course description
Cold Calling by Telephone - In-House Training
Do you often try to sell something over the phone and find that the would-be client is not interested or does not have the time to speak to you at that moment?
This in-house workshop will make cold calling simple by breaking your sales calls into six distinct areas: objective planning, engaging the receptionist, catching the attention of the decision-maker, persuasive vocabulary, recovery lines for handling objections, and closing effectively and succinctly.
The learning style of this cold calling course is a mix of competitions and quizzes, practical theory, practical sessions, and discussion where we can tackle any cold calling issues you have in your organisation.
Suitability - Who should attend?
- Anyone within your company who is charged with finding new customers through phone contact – be it cold calling, following email shots, mailers or networking contacts.
- This workshop is also available as in-house training for organisations.
Outcome / Qualification etc.
When you leave this course, you will be equipped with the skills to engage and sell your future cold call clients.
Training Course Content
This course will cover the following topics:
The 6 Distinct Areas of Cold Calling
- Objective planning: Know where you want to be to how you get to get to the client
- Making the first call: Engaging with the receptionist and getting that gatekeeper to help you get to the decision-maker
- Speaking with the decision-maker: Using an opening hot button statement, 5 distinct area of questioning to help you find the benefit to offer
- Persuasive vocabulary to help you hit the mark every time
- Recovery lines for handling objections
- Closing effectively and succinctly
Why choose Benchmark Training
Founded in 1987 - Proud to keep refreshing training to keep up to date and successful!
80% customers are recommendations / returning, 20% are new from marketing
Training designed to be fun, interactive and relevant
Expenses
Contact Benchmark Training to discuss the pricing of this in-house course.
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About provider
Train with Benchmark - In-House or Open Courses in Leeds
If you or your organisation needs to build skills in reception work, cold calling, team leadership, personal sales, debt collection, handling difficult people, train the trainer or presentation skills, Benchmark will deliver a comprehensive one to three-day training and participants...
