Emotional Intelligence

BiteSize Learning
Course summary
90-150 mins
1,080 GBP excl. VAT
Online courses
Next available date: Enquire for more information - Online courses
Corporate Training for Teams

Course description

Emotional Intelligence - In-house Course

Popularised by Daniel Goleman in the 1990s, Emotional Intelligence (EQ) is now recognised as being a key component of success in the workplace. A business operating with an emotionally intelligent strategy and with emotionally intelligent staff will have the edge over competitors.

This inspiring in-house workshop from BiteSize Learning is designed to enable participants to understand and utilise emotional intelligence, and maximise their effectiveness in the work environment.

Suitability - Who should attend?

This programme is suitable for all employees looking to develop their emotional intelligence. 

Outcome / Qualification etc.

Participants will be able to:

  • understand the drivers and physiology of emotion and be able to handle their emotions effectively
  • understand themselves; their personal levels of EQ and have strategies to develop and improve
  • identify the physiology and psychology of stress and operating in high pressure situations and have techniques to enable them to maintain personal equilibrium and resilience
  • gain insight into the operating of colleagues and clients and understand how to manage them effectively
  • optimise empathetic managerial skills
  • recognise assertive workplace relationships and know how to establish them

Training content

Emotional intelligence

Learning what it is and comprehending its impact on work and business relationships

Managing personal emotions and responses

Understanding yourself, the impact of stress on your ability to operate at peak performance and developing reflective and practical strategies for maximising personal EQ

Managing and responding to others

Developing a clear knowledge of how others function, personality types, learning and operating preferences, motivational types and learning how to manage and work with them in an empathetic and EQ way

Developing an EQ workplace culture

Opening discussion about extending EQ to the whole organisation

Why choose BiteSize Learning

We have a team of 14 trainers expert in their subjects

Our trainers are rated 4.8 out of 5

Our programme content is rated 4.7 out of 5


The cost of this in-house course is £1,200 (+VAT and travel expenses) for up to twelve people. BiteSize Learning courses are discounted if two are delivered in one day, from £1,200 for a single course to £2,160 for two courses in one day. 

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About provider

BiteSize Learning - Short, High-Impact Workplace Training

BiteSize Learning offers a range of short, flexible and cost-effective training sessions, delivered at your workplace to maximise time, impact and organisational success. BiteSize courses have no flannel or fillers, just ready-to-use tools and techniques to enhance individual and team...

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BiteSize Learning

5 Grove Place
MK40 3JJ Bedford

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