Giving and Receiving Feedback

BiteSize Learning
Course summary
2 hours
1,200 GBP excl. VAT
Corporate Training for Teams
Next available date: Online delivery option may be available - Please contact provider - Online courses
Course Dates
United Kingdom
Contact the provider  (English)
1,200 GBP
Online courses
Online delivery option may be available - Please contact provider  (English)
1,200 GBP

Course description

Giving and Receiving Feedback

High performers welcome and actively seek feedback; under-performers, while not always welcoming it, are likely to need honest, constructive feedback to get them on track and help them to meet business objectives.

This in-house course from BiteSize Learning equips participants with the tools and techniques needed to give and receive constructive feedback – whether in the form of praise or criticism.

Suitability - Who should attend?

This in-house programme is suitable for all managers and team members who need to give and receive feedback.

Outcome / Qualification etc.

Participants will be able to:

  • give praise and criticism constructively
  • create a safe and open environment in which feedback is expected and welcomed
  • understand the preferred social or communication style of their team members and adapt their feedback approach to achieve the best results
  • use a simple planning tool to ensure that the feedback they give is understood and accepted
  • establish an expectation for change by demanding commitment and building in a time to follow up on the required performance or behaviour
  • use praise and criticism to distinguish between desired and unwanted behaviours
  • recognise and overcome the fears that may prevent them from speaking candidly

Training content

The objectives and benefits of honest feedback

  • Understanding the importance of giving honest, constructive feedback in good time
  • Distinguishing between feedback and criticism

Understanding feedback responses

  • How people respond to receiving feedback
  • Tailoring your feedback approach to suit different social styles and optimise effectiveness

Overcoming barriers

  • Ensuring that our own (sometimes unfounded) fears do not adversely affect the feedback we give
  • Five dysfunctions of a team and the need to air conflict
  • Inviting feedback from others

Grounding the feedback

  • Using evidence, anchors and truth to ground the feedback
  • Avoiding trigger words and phrases 

Praise, criticism and gaining commitment 

  • Models for giving constructive criticism and sincere praise
  • Securing agreement and commitment to the behaviour you wish for
  • Creating a safe environment through self-declaration


The cost of this in-house course is £1,200 (+VAT and travel expenses) for up to twelve people. BiteSize Learning courses are discounted if two are delivered in one day, from £1,200 for a single course to £2,160 for two courses in one day. 

Customer Outreach Award


We believe that it should be easy for you to find and compare training courses. 

Our Customer Outreach Award is presented to trusted providers who are excellent at responding to enquiries, making your search quicker, more efficient and easier, too.

About provider

BiteSize Learning

BiteSize Learning offers a range of short, flexible and cost-effective training sessions, delivered at your workplace to maximise time, impact and organisational success. BiteSize courses have no flannel or fillers, just ready-to-use tools and techniques to enhance individual and team...

Read more and show all courses with this provider

Request info

Fill out your details to find out more about Giving and Receiving Feedback.

  Contact the provider

  Get more information

  Register your interest

Contact info

BiteSize Learning

5 Grove Place
MK40 3JJ Bedford

 Show phone number

Request information

Find out more about this Giving and Receiving Feedback course - simply fill out your details:

U.K. L&D Report: 2018 - Benchmark Your Workplace Learning Strategy

Are you curious about the L&D strategies of some of the U.K.'s top companies?

Find out what they're up to in findcourses.co.uk's second annual U.K. L&D Report!


Learn more

Find a course for you!

  Read the course
 summary on this page

 Fill in your details and Request information

 Receive all the info you need

Find more courses here