Course participant reviews for Managing Difficult Conversations

Average rating 5

Based on 5 reviews.

I enjoyed how interactive the session was. Having 2 trainers, rather than 1 really helped with the conversation flow, as you were all bouncing off each other.
Trainers were very good. 2 people delivering really made the difference for smooth run of the session. I like the interactions and the content was useful and easy to apply tips.
The structure, the practicality and the ability to share ideas. I also liked the rapport the trainers gained almost immediately by using our names and asking us direct questions. It felt more personalised, like face to face would be.
I really liked the activities, sharing experiences.
I feel much more confident and prepared
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