Advanced Certificate for the Executive Assistant: ACEA®
Fast becoming the de-facto must have training certification for ambitious Executive Assistants the Advanced Certificate for the Executive Assistant: ACEA® course equips Executive Assistants with the skills and knowledge to meet the increasingly demanding roles that are expected of them in the modern corporate environment.
International Certification
ON-SITE / IN-HOUSE TRAINING NOW AVAILABLE GLOBALLY
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This 5-day programme is certified by Qualifi and delivered from a unique top-down perspective that spans the range of duties now assigned to Executive Assistants, from basic presentation skills through to corporate strategy.
Uniquely delivered from an Executive led standpoint, the ACEA® programme focuses on delivering a fundamental conceptual understanding of business and organisations, as well as practical skills, including:
- Strategic thinking
- Corporate visions & missions
- Understanding the linkages between strategy, projects & operations
- Governing & managing projects
- Communication skills
- Emotional intelligence
- Leadership skills including influencing, negotiation and conflict management
- Change management and problem solving
- Risk management and corporate governance
- Business ethics
- Understanding the role of financial and management accounting
- Developing productivity and time management techniques
- …and much more
Certified By Qualifi
Accredited by the CPD Standards Office
Approved by the International Association of Administrative Professionals
Endorsed by the Institute of Administrative Management
Promoted By Executive Secretary Magazine
Supported by Platinum Assistant Network South Africa
Suitability - Who should attend?
This highly practical and interactive ACEA® course has been specifically designed for:
- Executive Assistants
- Management Assistants
- Chiefs of Staff
- Office Managers
- Senior Assistants
- Executive Personal Assistants
- Executive Secretaries
- Personal Assistants
- Personal Secretaries
- Administration Managers
- Management Secretaries
- Executive Personal Secretaries
PLUS anyone else responsible for the support of the senior management and executives
Outcome / Qualification etc.
By attending this highly interactive ACEA® course you will:
- Gain a broader understanding of business, increase business acumen & bring new ideas / skills to your organisation
- Give your Executive greater confidence to delegate more important and critical tasks to you
- Be able to manage projects more efficiently and assist your Executive in their role as Project Sponsor,
- Develop skills to increase your productivity through enhanced Time Management and Delegation Skills
- Gain respect from senior Executives and the Board
- Join & share experiences with EAs from other sectors and nationalities
- Stand out with a globally recognised accredited certification
- Enhance the recognition of the role & its responsibilities
- Show everyone what you are capable of
- Rejuvenate your passion for your career and take the next step up the career ladder
- Learn from world renowned Executive trainers & accomplished business leaders
Delegates who successfully complete the assessment and participate effectively in all the course team exercises will receive the Advanced Certificate for the Executive Assistant: ACEA®.
Delegates also gain 30 CPD credits through the course accreditation by the CPD Standards Office. CPD is recognised and applicable across all industry sectors, this means that when an individual undertakes and records CPD training they know it will carry value across the board and in any sector they wish to work in.
The CPD Standards Office accreditation services support all CE, CLE and CME policies associated to US professional bodies, regulators and societies.
*Please note that CPD policies vary amongst different professional bodies, and there may be a variation on the language used, or the requirements for recording CPD / CE activities. It is always worth checking directly with a specific professional body if there are queries on recording CPD / CE activities.
Delegates who are members of the Institute of Administrative Management gain 30 IAM CPD Credits.
Members of the International Association of Administrative Professionals (IAAP) gain 28 recertification points.
Training Course Content
Introduction
- Personal Introductions
- Course Background
- The “Journey”
Fundamentals of Modern Corporate Behaviour
- Exploring the characteristics of today's global business environment
- Understanding the role of the executive assistant in a modern world
- The role of the modern Executive Assistant
Strategy
- Strategy understanding
- Corporate vision and mission
- Delivering the strategy
- Goals vs objectives
- Principles of planning
- Project alignment with strategy and organisational goals
Balanced Scorecards
- Understanding and measuring corporate performance
- Drilling down to the Executive Assistant role
- Measuring success
Business Ethics
- Corporate social responsibility
- Business ethics
Time Management
- Prioritising
- Tactics
- Delegation
- Managing effective meetings
Financial Awareness
- Financial Accounting vs Management Accounting
- Understanding the 4 key financial statements
- Principles of budgeting
People Management & Leadership
- Understanding leadership
- Identify your leadership profile and explore how you can use this knowledge to create your own future
- Assess your leadership competencies and learn how you can develop your strengths
- Identify those additional skills and tools that can make you a better leader
Motivation
- Motivation theory
- Motivation through rewards
Fundamentals of Project Management
- What is a project
- Project methodologies
- Work Breakdown Structures
- Project estimating
- Implementing effective project governance
- Controlling the project, including status meetings and issues management
Effective Communication & Conflict Management
- Develop your ability to influence and communicate with others
- Understanding communication
- Diversity, assumptions and stereotypes
- Listening skills
- Verbal and non-verbal communication
Other Essential Management Skills
- Stakeholder management
- Risk management
Problem Solving & Multitasking
- Differentiate and define various types of problems
- Root cause analysis
- Evaluate solutions and apply creative thinking techniques to problem solving
Presentation Skills
- Understanding fear
- Planning presentations
- Overcoming nervousness
- Presentation preparation
Emotional Intelligence (EI)
- Emotional Quotient (EQ) vs Intelligence (IQ)
- Emotional Intelligence framework
- Using Emotional Intelligence
- Personality and behaviours (DISC)
- Know your inter-personal style and how your behaviour impacts others
ACEA® Examination *
* Only those who successfully complete the assessment and participate effectively in the course team exercises will receive the Advanced Certificate for the Executive Assistant ACEA®
Delivery Options & Expenses
Public Courses
The ACEA® public course is delivered in multiple international locations including Europe, Middle East, East Africa, West Africa, Sub Saharan Africa, South East Asia, Australasia and the United States of America
In-House Courses
BMTG can also deliver this course in-house anywhere in the world, either directly or via one of their global Partners.
PA Networks and Associations
Special exclusive deals are available for bona fide PA Networks and Associations. For details of how your members can benefit significantly from group bookings please contact us directly.
Provider: BMTG (UK) Ltd
BMTG (UK) Ltd - Global Business Training
BMTG (UK) Ltd collaborates with an international network of partners to offer a wide range of Business Management training courses to individuals, corporate delegates and companies worldwide. BMTG's mission is to become the partner of choice for the delivery...
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Contact information for BMTG (UK) Ltd
BMTG (UK) Ltd
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