Course description
Assertiveness - An Introduction
Imagine being able confidently to express you opinion, stand up for yourself, say ‘no’ when you need to and say what you mean and mean what you say. How much more effective and successful would you be? How much easier would your life be? Becoming more assertive can be immensely beneficial to everyone and can make you feel more confident, enhance your self-esteem, increase your ability to deal with difficult people and stressful situations, as well as making you happier, healthier and more professional. The day is highly practical, interactive, safe and fun. Come prepared to join in and take your development up a level.
Suitability - Who should attend?
This course will benefit anyone who feels that they need to deal with people confidently and more effectively, without being too passive or aggressive.
Outcome / Qualification etc.
- Understand the meaning of assertiveness and how it differs from passive, aggressive and manipulative behaviour
- Become familiar with their workplace and personal rights and how to assert them
- Have more confidence
- Learn a variety of assertiveness skills, tools and techniques and know when to apply them
- Improve their communication skills; including effective listening, questioning, body language and rapport building
- Learn how to say no
- Have strategies for dealing with difficult people
- Develop assertive solutions to real-life situations through the application of the skills, tools and techniques they have learnt throughout the day
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About provider
BPP Professional Education - Accountancy, Tax, Financial Services, Law & Insolvency Courses
BPP Professional Education is one of the specialist examination-based and professional development training arm of the BPP Group, Europe's biggest professional education and publishing provider with 2,000 staff members across 40 countries and over 30,000 students per year. BPP Professional Education...
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BPP Professional Education
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