Assertiveness Mastery

BPP Professional Education
Course summary
12 hours
1,054 GBP excl. VAT
Professional Training

Course description

Assertiveness Mastery

Do you sometimes find yourself agreeing when you don’t agree, saying yes when you mean no, feeling uncomfortable expressing your opinion and frustrated when dealing with aggressive and/or difficult people? Are you scared that if you are assertive, people won’t like you or think you’re aggressive? Do you want to be more confident and able to deal more effectively with your personal and professional life? If you answer yes to one or more of these questions, then this course is for you.

Over the two days you will learn, through highly interactive and practical facilitation, how to more assertive and confident in yourself and your abilities. Research shows that assertiveness training can enhance your self-esteem, reduce stress and improve performance, as well as making you happier, healthier and more successful. Book now to develop this vital skill.

Suitability - Who should attend?

This course will benefit anyone who wants to work more deeply to take their assertiveness skills to the next level.

Training Course Content

  • Distinguish assertiveness from passive, aggressive and manipulative behaviour and the personal, professional and financial consequences of each type of behaviour
  • Define and enforce your own personal and workplace rights and how to assert them effectively
  • Increase presence, confidence and charisma
  • Become aware of how you currently handle conflict and how to expand and develop your conflict-handling repertoire
  • Develop a variety of assertiveness skills, tools and techniques and know when to apply them, including communication skills, saying no and handling difficult people
  • Develop a Personal Development Plan setting out assertive solutions to real-life situations by applying what you have learnt

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About provider

BPP Professional Education

BPP Professional Education -  Accountancy, Tax, Financial Services, Law & Insolvency Courses

BPP Professional Education is one of the specialist examination-based and professional development training arm of the BPP Group, Europe's biggest professional education and publishing provider with 2,000 staff members across 40 countries and over 30,000 students per year. BPP Professional Education...

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BPP Professional Education

3 London Wall Buildings
EC2M 5PD London

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