Personal Development Essentials - Assertiveness (ICAS)

BPP Professional Education
Course summary
Professional Training
0 days
119 - 140 GBP excl. VAT
Professional Training
Course Dates
Online courses
140 GBP

Online courses
119 GBP

Course description


It’s the nature of the modern world, sadly, that unless we are willing to stand up for ourselves we may get over-looked or, worse, taken advantage of. But sometimes it is difficult to know what is appropriate behaviour and what is going too far.This bitesize programme will help you identify where exactly assertive behaviour sits in that spectrum between passive and aggressive and will give you tools to apply this to your real-life situations. As a result, you can feel more confident, get better outcomes, deal more effectively with difficult people and generally lead a happier and more successful life.

Who is this for?

This short course is for anyone who needs to deal with people more confidently, without being too passive or aggressive.

What will you learn?

At the end of this course delegates should be able to:
  • Know what assertiveness is and what would be appropriate behaviour in any situation
  • Understand their personal rights regarding how to be treated in the workplace
  • Be more confident
  • Use the right body language for assertive communication
  • Say no in a robust but diplomatic manner
  • Build a strategy for applying the theory to their real-life situations

Suitability - Who should attend?

This short course is for anyone who needs to deal with people more confidently, without being too passive or aggressive.

Get Inspired! Watch the Video

About provider

BPP Professional Education -  Accountancy, Tax, Financial Services, Law & Insolvency Courses

BPP Professional Education is one of the specialist examination-based and professional development training arm of the BPP Group, Europe's biggest professional education and publishing provider with 2,000 staff members across 40 countries and over 30,000 students per year. BPP Professional Education...

Read more and show all courses with this provider

Request info

Fill out your details to find out more about Personal Development Essentials - Assertiveness (ICAS).

  Contact the provider

  Get more information

  Register your interest

Contact info

BPP Professional Education

3 London Wall Buildings
EC2M 5PD London

 Show phone number

Request information

Find out more about this Personal Development Essentials - Assertiveness (ICAS) course - simply fill out your details:

Find a course for you!

  Read the course
 summary on this page

 Fill in your details and Request information

 Receive all the info you need

Find more courses here