HOME
 

Influence and Persusation

Brilliant Customer Service
Course summary
2 days
English
Nationwide
Corporate Training for Teams

Course description

Influence and Persuasion

This course is designed to build on your existing skills of influence, negotiation and persuasion. Plus take your ability to inspire and influence others to a new level. It contains many highly practical and proven techniques and methods for presenting your ideas persuasively and inspiring others to accept your proposals, ideas and propositions.

Suitability - Who should attend?

It is aimed at professionals, account managers, technical specialists and executives who want to delve deeper into the art of influencing and the ways to maximise your persuasive efforts.

Outcome / Qualification etc.

By the end of this course you will be able to:

  • How to get others, including clients, to accept your ideas, changes, suggestions, proposals and requests easily and quickly.
  • How to discuss and turnaround objections and concerns and generate new ideas from stalled proposals.
  • Appreciate the principles underpinning successful influencing and inspiring persuasion strategies based on psychology and motivational science.
  • Use an influencing structure flexibly to guide meetings with stakeholders and external clients.
  • How to get your point across in 30 seconds or less – a proven principle of persuasion and influence.
  • Understand the mind-sets that you consciously and unconsciously carry that both help and hinder your ability to influence and persuade others.

Expenses

Up to 12 learners, £995 per day plus trainer travel expenses.

About provider

Brilliant Customer Service

Customer service, support and consultative selling skills training and coaching

We specialise in providing a range of proven training courses delivered by a team of expert consultants and facilitators. There are a core of main courses available in a range of formats, including one day and half day in-house workshops...


Read more and show all courses with this provider

Customer Outreach Award 2019

customer-outreach-badge-2019

We believe that it should be easy for you to find and compare training courses. 

Our Customer Outreach Award is presented to trusted providers who are excellent at responding to enquiries, making your search quicker, more efficient and easier, too.

Request info

Fill out your details to find out more about Influence and Persusation.

  Contact the provider

  Get more information

  Register your interest

Contact info

Brilliant Customer Service


 Show phone number
www.brilliantcustomerservice.com


Request information

Find out more about this Influence and Persusation course - simply fill out your details:

 
U.K. L&D Report: 2018 - Benchmark Your Workplace Learning Strategy

Are you curious about the L&D strategies of some of the U.K.'s top companies?

Find out what they're up to in findcourses.co.uk's second annual U.K. L&D Report!

uk-ld-report-2019

Learn more

 
Find a course for you!

  Read the course
 summary on this page

 Fill in your details and Request information

 Receive all the info you need

 
Find more courses here