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Professional Presentation Skills

Brilliant Customer Service
Course summary
0.5 days
99 GBP excl. VAT
English
Online courses
Next available date: Contact Brilliant for more details about this course - Online courses
Professional Training

Course description

Professional Presentation Skills

* Online learning one day course – Normal price £99 per person, 50% discount for April and May - £49 per person. Plus VAT. All our training courses are engaging with a full range of training activities presented by an experienced and expert trainer. Most courses are held monthly or on request. PDF manual and access to eLearning resources included

This course focuses on “high-profile” presentations, such as major customer presentations, conference and large group presentations, product launches, public meetings, etc. It is important that participants attend the course with a real life presentation that they prepared or reviewed thoroughly before the course.

Many professionals, executives and managers are required to make formal presentations from time to time in the course of their work. This can be a demanding experience for those who have not learned the techniques of making effective presentations of this kind. The successful delivery of information in this way can be a rewarding and powerful means of influencing others and securing business. Fluent and persuasive delivery does not come easily to everyone; but confidence, skill and success can be dramatically improved by this training course.

Why you should attend this course

Is it possible to be too good at presenting? This course focus on both structure and substance of you message PLUS the style and standard to which it is delivered.

Suitability - Who should attend?

Pre Course Questionnaire and E Learning

All customer service and sale staff, technical and financial professionals, managers and directors

Training Course Content

  • Undertake the selection and analysis of material prior to delivery of an executive or important presentation
  • Select material appropriate to the subject matter and to the needs of the audience
  • Prepare and structure a presentation appropriate to the audience, subject matter and to the needs of the audience
  • Select appropriate visual aids and prepare material them
  • Understand the special considerations needed for technical or complex presentations
  • Deliver a presentation using visual aids effectively
  • Maintain audience interest by the application of proven presentation and demonstration techniques
  • Develop and practise presenting skills using video feedback to improve voice tone, speech power and body language
  • Use practical methods to control nerves and anxiety

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Expenses

Price from 199 GBP per person.

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A new, online live training course presented by Graham Phelps.

   

About provider

Brilliant Customer Service

Customer Service, Support & Consultative Selling Skills Training 

We specialise in providing a range of proven training courses delivered by a team of expert consultants and facilitators. There are a core of main courses available in a range of formats, including one day and half day in-house workshops...


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Brilliant Customer Service


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