Hospitality Team Member (L2) Apprenticeship Standard

Cambridge Regional College
Course summary
Professional Training
18 Month(s) maximum
Part time
Professional Training
Course Dates
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Course description

A hospitality team member can work in a range of establishments such as bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers. The role is very varied and although hospitality team members tend to specialise in an area, they have to be adaptable and ready to support team members across the business. Specialist areas in hospitality include food and beverage service, serving alcoholic beverages, barista, food preparation, housekeeping, concierge and guest services, reception, reservations and conference and banqueting. The most important part of the role is developing fantastic hospitality skills and knowledge such as recognising customer needs, knowing how to match them to the products and services of the business and working as part of a team to ensure that every customer, feels welcomed and looked after.

Suitability - Who should attend?

The Level 2 apprenticeship is assessed by end-point assessment which comprises of:
• On-demand Test
• Practical Observation
• Business Project
• Professional Discussion

Outcome / Qualification etc.

Level: 2

Continuing Studies

After completing the Hospitality Team Member Apprenticeship Standard, you can progress onto the Hospitality Supervisor Apprenticeship Standard. There are career opportunities in a wide variety of Catering establishments as a team member, for example bars, restaurants, caf?s, conference centres, banqueting venues, hotels or contract caterers.

About provider

Cambridge Regional College

Our mission is to transform lives and create prosperity by delivering technical and professional education that meets the needs of students, employers and communities in Cambridgeshire. Cambridge Regional College is the largest further education college in the East of England...

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Cambridge Regional College

Kings Hedges Road
CB4 2QT Cambridge Cambridgeshire

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