Online CPD Business Essentials

Cambridge Regional College
Course summary
Professional Training
10 Hour(s)
30 - 75 GBP excl. VAT
Part time
Professional Training
Course Dates
Online courses
30 GBP
Start anytime

Online courses
75 GBP
Start anytime

Online courses
75 GBP
Enquire for more information.

Online courses
Enquire for more information

Course description

Are you looking to study an online business studies course?

This Business Essentials programme has been designed to provide you with the key skills and knowledge needed to enhance your success and development in your profession. You can tailor the programme to develop yourself in a way that will benefit your career progression.


Suitability - Who should attend?

These auto-assessed courses are delivered wholly online, and you will receive a certificate upon completion.

Outcome / Qualification etc.

These auto-assessed courses are delivered wholly online, and you will receive a certificate upon completion.

Training Course Content

Business Essentials is split into three learning areas with a range of different sections:

Workplace Awareness

This area of the programme will help you to understand the importance of equality and diversity in the workplace, whilst also considering the general safety and well-being of the workforce. This includes gaining a key understanding of cleaning knowledge and infection control in relation to the workplace.

Sections included in this subject area:

  • Equality and diversity in the workplace
  • Rights and responsibilities
  • Fire safety management
  • The importance of DSE risk assessments
  • The importance of COSHH risk assessments
  • Controlling risks from hazardous substances
  • Applying safe manual handling principles
  • Minimising waste.

Personal Health and Well-being at Work

Within this area, you will gain an understanding of the benefits of a healthy and harmonious workforce. This includes looking at key issues such as how a healthy diet can affect staff morale, and the importance of employees' mental health.

Sections included in this subject area:

  • Diet and health
  • Components of a healthy diet
  • Healthy food preparation
  • Understanding stress
  • Planning a safe exercise session.

Customer Service and Team Leading

In this section, you will develop your customer service skills by learning how to work efficiently as a team. You will also gain an understanding of what is involved in leading a team, and how to present information effectively.

Sections included in this subject area:

  • Factors affecting an organisation and the customer service role
  • How complaints are handled
  • Working in a team
  • Meeting the needs of customers
  • Measuring progress against objectives


Course fee: £30

Continuing Studies

Upon completion of this online business studies course, the following benefits will apply:

You will receive a certificate of achievement
You can learn from your own home, in your own time
Access to award-winning learning and assessment materials
Progress can be tracked through a reporting system.

This qualification could assist you in gaining the following employment opportunities and potential salaries:

Team Leader – up to £24,000

Customer Service Advisor – up to £21,000

About provider

Cambridge Regional College

Our mission is to transform lives and create prosperity by delivering technical and professional education that meets the needs of students, employers and communities in Cambridgeshire. Cambridge Regional College is the largest further education college in the East of England...

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Cambridge Regional College

Kings Hedges Road
CB4 2QT Cambridge Cambridgeshire

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