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Online Level 2 Certificate in Principles of Business Administration

Cambridge Regional College
Course summary
Professional Training
12 Weeks
Part time
Professional Training
Course Dates
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Course description

This qualification will give you the underpinning knowledge that is required to ensure you can successfully work in a range of different environments in a business administration role. You will develop essential knowledge of how to carry out administrative tasks such as how to manage information and supporting events. You will also learn how to apply your knowledge in a variety of industries and job roles. Unit 1: Principles of providing administrative services

This unit will develop your knowledge of a range of administrative support tasks as well as meeting types, different mail services and how to organise travel and accommodation. This unit also covers the impact of delivering poor customer service.

Unit 2: Principles of business document production and information management

This unit will provide you with an understanding of how to prepare and distribute business documents and identify how information is managed in business organisations.

Unit 3: Understand communication in a business environment

Within this unit you will study written and verbal business communication, including identifying appropriate body language and tone of voice when communicating verbally.

Unit 4: Understand employer organisations

This unit will provide you with an understanding of different organisational structures and the differences between private, public and voluntary sectors. You will also cover the internal and external influences on organisations and why change in the business environment is important.

Unit 5: Understand how to develop working relationships with colleagues

Within this unit you will look at the principles of effective team working, as well as what is expected of a "buddy".


Unit 6: Understand how to carry out business administration tasks

This unit will provide you with the knowledge of how to deal with incoming and outgoing mail, reception services, diary systems management, event organisation and systems for financing administration roles. You will get the opportunity to apply this to your current or potential future workplace.

Unit 7: Understand how to prepare text

Within this unit you will gain an understanding of how to create text from recorded notes as well as knowledge of organisational procedures for storing confidential information.

The benefits of this course include:

Learn from your own home, in your own time
Achieve a nationally recognised level 2 qualification
Access to award-winning learning and assessment materials
Subject specialist support from a Tutor and access to a Learner Support Advisor for everyday queries
Funding available – speak to one of our team for more information and to see if you are eligible
We offer a range of ways to study our business administration courses – online, on paper, or a mixture of both, the choice is yours.

Suitability - Who should attend?

We want you to achieve to the very best of your ability whilst studying with CRC. To make this happen we offer both learning and personal support by specialist staff tailored to meet your specific needs. You will be assigned a tutor who will make contact with you prior to you course starting and you will have access to MS Teams to communicate with your tutor and support network. Course work is submitted via our online system and your tutor will mark and return you work to you with feedback

Outcome / Qualification etc.

Level: 2

Training Course Content

Unit 1: Principles of providing administrative services

This unit will develop your knowledge of a range of administrative support tasks as well as meeting types, different mail services and how to organise travel and accommodation. This unit also covers the impact of delivering poor customer service.

Unit 2: Principles of business document production and information management

This unit will provide you with an understanding of how to prepare and distribute business documents and identify how information is managed in business organisations.

Unit 3: Understand communication in a business environment

Within this unit you will study written and verbal business communication, including identifying appropriate body language and tone of voice when communicating verbally.

Unit 4: Understand employer organisations

This unit will provide you with an understanding of different organisational structures and the differences between private, public and voluntary sectors. You will also cover the internal and external influences on organisations and why change in the business environment is important.

Unit 5: Understand how to develop working relationships with colleagues

Within this unit you will look at the principles of effective team working, as well as what is expected of a "buddy".

Unit 6: Understand how to carry out business administration tasks

This unit will provide you with the knowledge of how to deal with incoming and outgoing mail, reception services, diary systems management, event organisation and systems for financing administration roles. You will get the opportunity to apply this to your current or potential future workplace.

Unit 7: Understand how to prepare text

Within this unit you will gain an understanding of how to create text from recorded notes as well as knowledge of organisational procedures for storing confidential information.

Expenses

Free course

Continuing Studies

This qualification could assist you in gaining the following employment opportunities and potential salaries:

Personal Assistant – up to £30,000

Receptionist – up to £24,000

Administrator – up to £19,000

About provider

Cambridge Regional College

Our mission is to transform lives and create prosperity by delivering technical and professional education that meets the needs of students, employers and communities in Cambridgeshire. Cambridge Regional College is the largest further education college in the East of England...


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Cambridge Regional College

Kings Hedges Road
CB4 2QT Cambridge Cambridgeshire

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www.camre.ac.uk


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