Operations / Department Manager (L5) Apprenticeship Standard

This qualification has been developed in line with the latest management standards to support candidates undertaking an Operations/Departmental Manager apprenticeship.
This qualification maps fully to the on-programme elements of the Operations/Departmental Manager Apprenticeship Standard.
Successful completion of a full Operations/Departmental Manager apprenticeship programme, including this qualification and End Point Assessment, will take 24–30 months.

Benefits for individuals:
• Develop your ability to lead, motivate and inspire to drive better results.
• Use core management techniques to provide practical leadership and operational management skills.
• Benchmark your managerial capability against other professionals.
• Raise your professional profile within your organisation.
Benefits for employers and educators:
• Target your learning and development in complete alignment with the latest apprenticeship standards – ensuring all learning is relevant, with no gaps in knowledge.
• Maximise candidates' confidence and readiness for End Point Assessment.
• Reward learner engagement and drive completion with ILM digital credentials.