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Communication Skills

Centre for Assessment Ltd
Course summary
1 hour
English
Nationwide
Next available date: Enquire for more information - United Kingdom
Company-Specific / In-House
Course description

Course description

Communication Skills

How to communicate with greater confidence & assertiveness.

Develop greater assertiveness, in order to gain more respect:

Passive or aggressive behaviour can project the wrong sort of image. This workshop begins by looking at the advantages of assertive communication - and shows how it overcomes suspicion and lack of trust.

Ways to enhance your voice, in order to influence others:

Good communicators use the sound of their voice to increase understanding. They appreciate the importance of practising pitch, audibility, enunciation, articulation, pace, posture, breathing and inflection.

Enhance your working relationships, through better influencing skills:

Success relies on strong working relations. During this seminar you’ll discover how the image you project influences the professional relationships you have with colleagues and clients.

Improve your persuasion skills, to deal with difficult people and difficult situations:

Confident communicators avoid interrupting or arguing. They use a range of questioning, listening and summarising techniques to put people at their ease - and to win concessions and compromises.

Suitability - Who should attend?

This course is for individuals that want to improve their communication skills.

Outcome / Qualification etc.

A Certificate of Attendance from Centre for Assessment Ltd is issued up to 8 weeks after course completion.

Expenses

Enquire for more information and prices for our bespoke courses.

About provider

Centre for Assessment Ltd

Centre for Assessment Ltd

Centre for Assessment Ltd, part of The Growth Company, offers professional training and qualifications to businesses, professionals and individuals wishing to develop their skills and knowledge. Centre for Assessment and The Growth Company have been dedicated to business growth and...


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Contact info

Centre for Assessment Ltd

Lee House
90 Great Bridgewater Street
M1 5JW Manchester

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