Module 1 - Mediation Training & Assessment

Chartered Institute of Arbitrators
Course summary
6 days
3,300 GBP excl. VAT
Next available date: 29/10/2019 - London

Course description

Module 1 - Mediation Training & Assessment

The course is aimed at candidates who wish to become a CIArb Member and Accredited Mediator. It is also of benefit to those who wish to use mediation skills in their current profession.

The course comprises of 6 full days of skills-based learning delivered by experienced practicing mediators, who are also qualified trainers. Mediation has been shown to be an effective method of solving complex commercial disputes. The process engages skills that can have a positive impact on personal relationships. It is, therefore, suitable for:

  • Individuals seeking to improve their communication skills;
  • Arbitrators/Adjudicators looking to broaden their ADR practice;
  • Conflict resolution professionals;
  • Aspiring mediators.

How is the course delivered?

The course is delivered over a period of 6 days. The first 5 days are training and practice days and combine discussion, skills exercises and role play practice. Day 6 is the Assessment day.

Suitability - Who should attend?

The course is intended for candidates who:

• are new to the field of mediation;

• wish to learn more about mediation and its benefits to users;

• are aspiring to be a mediator or a conflict resolution professional;

• are arbitrators looking to broaden their ADR service offering;

• wish to become a Member of the CIArb;

• wish to become a CIArb Accredited Mediator.

English Language Competence - CIArb training and assessment is carried out in English it is therefore essential that candidates are proficient in both written and spoken English. Where English is not a candidate’s first language it is recommended that they have achieved a standard that is, as a minimum, equivalent to the International English Language Testing System (IELTS) level 7 or a score of 94-101 in the Test of English as a Foreign Language (TOEFL) system. CIArb issues this advice as a guideline and, while it will not require any evidence of this standard prior to enrolment on a course, candidates who do not have this standard of English may be disadvantaged.

Outcome / Qualification etc.

On successful completion of this course, candidates will be able to:

  • Define mediation and explain its place in the context of other forms of dispute resolution;
  • Explain the process, procedure, its advantages and disadvantages;
  • Demonstrate competence in the mediator’s core skills;
  • Demonstrate that they can manage a mediation.

On successful completion of this course, candidates:

  •  may be eligible to claim CPD points if the course has contributed to members’ development, and evidence of participation is provided, it may count as part of the CPD requirement for CIArb, Solicitors Regulation Authority, Bar Standards Board, ACCA, CILEX, ICE and RIBA;
  • will be eligible to apply for Member grade of CIArb, and take advantage of a range of educational and professional benefits; • will become a CIArb Accredited Mediator once they have been admitted to CIArb Member grade.
  • may progress onto Module 2 Law of Obligations

Training Course Content

Through the use of case studies, you will learn and gain practical experience of the skills and techniques required to manage a mediation from initial instruction to conclusion including:

• The core skills;

• Preparing stage – setting it up;

• Opening stage – parties telling their stories

• Exploring stage – establishing parties needs and drivers

• Negotiating stage

• Concluding stage;

• Setting up a mediation practice

How Will I be assessed

• Candidates will participate as a Mediator in two mock-mediations of one-hour duration and may be involved in role-playing as clients.

• Candidates will be assessed in three categories: people skills, process skills and the management of the mediation.

People Skills: This category concerns the relationship between the mediator and the participants in the mediation. Building a trusting relationship is essential for an effective mediator. Being competent in this category is mandatory in both role plays.

Process Skills: This category concerns the mediator’s ability to use the skills and techniques emphasised on the training course. Competent mediators use a variety of appropriate skills to establish parties’ needs and help them towards settlement.

Management Skills: This category concerns the firm and tactical use of the process and skills. Competent mediators create an environment to give the parties the best opportunity of achieving a settlement.

This assessment is on a pass or fail basis. Candidates must achieve ‘competent’ in people skills in both mediations and in process skills and management skills at least once in either of their mediations. Candidates who fail the assessment will only be required to re-sit the assessment.


The course fee is £3300 + VAT. The fee includes registration on the course, study materials, lunch and refreshments throughout the 6 days. Candidates are advised to refer to the Fee Sheet which details other fees that may be relevant.

About provider

Chartered Institute of Arbitrators

Chartered Institute of Arbitrators (CIArb)

The Chartered Institute of Arbitrators (CIArb) is the world’s leading qualifications and professional body for dispute avoidance, management and resolution. CIArb is passionate about promoting a harmonious society and helping people and organisations avoid, manage and resolve conflict through our...

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Chartered Institute of Arbitrators

12 Bloomsbury Square
WC1A 2LP London

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