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Employee Dispute Resolution: Mediation through Peer Review

Churchill Square Training & Development
Course summary
4 hours
20 GBP excl. VAT
English
Flexible
Online courses
Next available date: Anytime - Online courses

Course description

Employee Dispute Resolution: Mediation through Peer Review:

eLearning course

Have you ever been in a workplace situation where a supervisor has made a decision that you didn’t agree with? Did you wish that you could ask someone else what they thought of the decision; whether they would have done the same thing? The peer review process offers employees just that chance, using a formalised procedure to ask, consider, and resolve just these sorts of questions. This course will teach you everything you need to know about employee dispute resolution through mediation.

What Will Students Learn?

  • What the peer review process is
  • A process for employees to file grievances and for management to respond
  • How to choose a facilitator and panel
  • What is involved in the hearing process, from preliminary meetings to the hearing, and the decision process
  • What responsibilities and powers a panel should have
  • How to apply professional questioning and probing techniques
  • Why peer review panels fail and how to avoid those pitfalls

What Topics are Covered?

  • What is peer review?
  • Initiating the process
  • The peer review panel
  • Asking questions
  • The peer review process
  • Panel walk through
  • Why does the process fail?

All courses are also available virtually. Contact us for more information.

Outcome / Qualification etc.

At the end of the course you can download a course completion certificate.
We are an accredited CPD provider.

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About provider

Churchill Square Training & Development Ltd

Churchill Square Training & Development is a leading UK based global training and development provider. With over 185 different courses available, we offer a wide variety of training options available to suit your organisation or individual training needs. All of...


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Churchill Square Training & Development

118 Pall Mall
SW1Y 8EA London

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www.churchillsquareconsulting.com


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