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Course summary
Variable - to suit you
London
Next available date: Contact for dates - London

Course description

Supervising Others:

With a host of new challenges and responsibilities to tackle, new supervisors need training that helps them adjust to their new role. Learning how to supervise your new employees on a trial and error basis can lead to discouragement. This workshop can help you overcome many of the problems a new supervisor may encounter, and to set the groundwork for a successful change in your working life!

What Will Students Learn?

  • Adjust to the supervisor’s role with confidence.
  • Develop your skills in listening, asking questions, resolving conflict, and giving feedback to employees.
  • Identify key attitudes that you can develop to enhance your supervisory skills.
  • Use time management and planning techniques to maximize your success.
  • Develop a technique for giving instructions that are clear and understood.
  • Understand the importance of developing good relationships with employees and peers, so you are seen as fair and consistent.

What Topics are Covered?

  • Making the transition
  • Responsibilities of a supervisor
  • Key behaviours and attitudes
  • Setting goals and planning for success
  • Active listening techniques
  • Communication skills
  • Giving feedback and instructions
  • Orders, requests, and suggestions
  • Managing conflict
  • Managing challenging situations
  • Developing relationships

We currently offer different delivery methods, eLearning, distance learning and instructor led onsite courses for up to 15 participants.

Outcome / Qualification etc.

Qualification awarded by the course provider

About provider

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Churchill Square Training & Development Ltd

Churchill Square Training & Development is a leading UK based global training and development provider. With over 185 different courses available, we offer a wide variety of training options available to suit your organisation or individual training needs. All of...


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Contact info

Churchill Square Training & Development

Churchill Square Consulting Ltd
118 Pall Mall
SW1Y 8EA London

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www.churchillsquareconsulting.com

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