Essential Interviewing Skills

CIPD Training
Course summary
3 days
1,490 GBP excl. VAT
Open / Scheduled

Course description

Essential Interviewing Skills - 3 day course - CIPD Training

Essential Interviewing Skills will help you gain the specialist knowledge and practical skills to prepare for -  and undertake - different types of interviews. The interactive role-plays and group discussions will help you use sound interviewing techniques to gather accurate information from any interview. The key focus of this course is on recruitment interviews however the course extends to cover disciplinary interviewing as well as touching on exit interviews, getting the best out of appraisal meetings and support-type discussions with employees.

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            Suitability - Who should attend?

            Essential Interviewing Skills is suitable for HR or line managers responsible for conducting interviews.

            In-house training

            All CIPD Training programmes can be run in-house, where we can tailor the content to your organisation’s unique needs. 

            Outcome / Qualification etc.

            By the end of Essential Interviewing Skills, you will be able to:

            • undertake structured preparation for different interview situations
            • use sound interviewing techniques to gather accurate information, interpret information, and make decisions
            • plan and conduct a range of interviews: recruitment selection, appraisal, counselling, disciplinary and exit.

            Training Course Content

            Key skills

            • listening, summarising, using hit words
            • questioning and probing
            • non-verbal communication

            Recruitment interviewing

            • job descriptions and person specifications
            • preparing interview structure and questions
            • assessing evidence and decision-taking

            Disciplinary interviewing

            • the investigation interview
            • the disciplinary hearing
            • return-to-work interviews

            Exit interviewing

            Counselling interviewing

            • helping employees with work and non-work related problems

            Appraisal interviewing

            • giving and receiving feedback.

            Why choose CIPD Training

            Over 100 years of experience

            Join over 25,000 professionals currently studying

            100+ short courses


            Non-member Fee: £1,490 + VAT

            CIPD Member Fee: £1,340 + VAT

            About provider

            CIPD Training

            Shaping the future of the HR and L&D profession. The CIPD is championing better work and working lives, setting the benchmark for excellence in people and organisational development.  With more than 100 programmes, CIPD Training is one of the UK's...

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            Contact info

            CIPD Training

            151 The Broadway
            SW19 1JQ London

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