Practical Problem Solving

Coaching for Change
Course summary
16 hours
249 GBP excl. VAT
Next available date: Enquire for details - Distance
e-learning / Online / Distance

Course description


FD102: Introduction to Problem Solving - A 16-hour online training course for professional skill development

This Practical Problem Solving online course is centered around the A3 method to solution development. As a proven and structured method, the A3 process entails using a single sheet of A3 paper to capture all elements of a problem and work towards a solution. Multinational companies, such as Toyota, have employed this method to train employees.

In a convenient online format, this 16-hour course walks you through the 7 key tools of the A3 process and provide an introduction to visual management techniques. Upon completion, you will be able to effectively describe a problem, its nature, scope and impact as well as how to create and implement a resolution plan.

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Suitability - Who should attend?

This intermediate course in Practical Problem Solving (PPS) is aimed at individuals and professionals wishing to improve their skills int he area of constructive problem solving.

Outcome / Qualification etc.

Develop capability to contribute to a problem solving team or task, applying the tools and techniques to a "small in scope" business related problem.

By the end of this course the participants will feel confident to lead problem solving activities within their own organisations and progress towards CQI & IRCA practitioner level certification.

Training Course Content

The course is designed around 8 modules and includes sub sections covering the following topics:

  • Module 1 - An Introduction to Problem Solving - Differing levels of problem solving and techniques
  • Knowledge assessment
  • Module 2 - Exposing Abnormalities - Visual Management, PPS funnel, leaders responsibilities
  • Knowledge assessment
  • ​Containment and risk study. Apply to own problem and submit for feedback.
  • Module 3 - Seven Quality Tools - Practical simulations to help with understanding.
  • Understanding customer requirements: Apply to own problem and submit for feedback.
  • Knowledge assessment
  • Module 4 - A3 Methodology - Following a real case study example from beginning to end. Apply learning in parallel to own problem.
  • End of course final multiple choice.


The cost of this course is £249.00 + VAT per delegate. 

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About provider

Coaching for Change - Accredited Training Provider

Coaching for Change - Lean Six Sigma, Change Leaders Development, Coaching and Consultancy Training

Founded in 2006 in Derbyshire, Coaching for Change Ltd. specialises in developing skills and behaviours for their clients leaders to facilitate sustainable performance improvement. They have a unique approach to re-shaping organisation design for lean operations. As triple-accredited training providers, they advise...

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Contact info

Coaching for Change

Coaching For Change Ltd
2 President Buildings, Savile Street East
S4 7UQ Sheffield

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www.coachingforchange.co.uk Course homepage


Average rating 4.5

Based on 2 reviews

Gary Pickard
I found the course easy to follow, great as a insight to Problem solving and the use of the tools and techniques and also great to recap on the tools also
Operations Manager, Poeton
A great course but could do with a booklet to compliment the online. It was a lot to take in.
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