Course description
Communication Skills Training: One-Day Course in London, Manchester, Birmingham, Leeds, Reading, Luton, UK, Dublin, Ireland
This one-day Communication Skills Training Course will provide you with essential skills to communicate more effectively, helping you to express your message with more clarity and confidence. In addition, this course will help you handle difficult people and deal with unpleasant situations.
This instructive, practical training will give you all the help you need to communicate with more clarity, confidence and persuasiveness.
Delegates who attend this Communication Skills training course will benefit in the following ways:
- Feel more confident to express your ideas and opinions.
- Get the best possible results from interviews and important meetings of all kinds.
- Avoid all the perils and costs of badly worded messages and mis-understandings.
- Feel happier to handle situations where you need to criticise other people.
Corporate Coach Group is an Institute of Leadership and Management (ILM) Recognised Training Provider as well as being CPD accredited.
Suitability - Who should attend?
This one-day Communication Skills training course is designed for those people who fit any of these descriptions:
- "I know what I mean but I can't explain it"
- Need to set clear goals and targets for others to achieve
- Need to be able to transfer information accurately
- Suspect that problems are often caused by miscommunication
- Have a role that demands explaining your exact meaning to others
- Role involves handling difficult people and conflict situations
- Require more confidence in expressing their ideas
Outcome / Qualification etc.
This training course has been accredited by CPD.
6 trainer-led hours, additional 2-3 via post-course portal independent learning.
Completion of this course will allow the delegate to apply for an Institute of Leadership and Management certificate of attainment and membership of the ILM, for a small additional payment.
Training Course Content
Communication Skills Course Outline:
- Make your communications more specific.
- Communicate your message and goals with more clarity, and persuasion.
- Improving listening skills and asking the right questions.
- Speak and write more accurately, by giving clear definitions.
- Speak in more optimistic terms.
- Avoid accidental "negative commands"
- How to be assertive rather than aggressive or passive.
- Give constructive, not destructive criticism.
- Find the solutions to problems.
- Handle difficult people with greater ease.
- Distinguish between "a fact" and "an opinion".
- Proper use of humour.
- Proper use of your body language and voice tones.
- Giving praise and appreciation.
Expenses
Course fees are inclusive of:
- A full day's quality training by an experienced trainer
- Tea, coffee and cakes
- Lunch
- Full colour course handbook
- Written personal action plan
- Certificate of attendance
- Access to additional training material after the course
- Three months free telephone support to answer any on-going questions
Early booking discounts are available when you book three or more months in advance.
In-house training is also available both within the UK and internationally. Please contact Corporate Coach Group for more information.
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About provider
Corporate Coach Training offer professional development training courses to improve your productivity and help you achieve your goals. Their courses are highly practical, relevant and immediately applicable to your work context. They confine themselves to ideas, methods and techniques that are of practical value and...
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Contact info
Corporate Coach Group
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