Communication Skills Training Course

Corporate Coach Group
Course summary
Professional Training
1 day
400 - 475 GBP excl. VAT
Full time
Professional Training
Course Dates
Online courses
400 GBP

475 GBP

475 GBP

475 GBP

Course description

Communication Skills Training: One-Day Course in London, Birmingham, Bristol, Cambridge, Leeds, Manchester, Wales, Scotland

This course is available as face-to-face or interactive online training, or as an in-house course (both face to face and online). 

This one-day Communication Skills Training Course will provide you with essential skills to communicate more effectively, helping you to express your message with more clarity and confidence. In addition, this course will help you handle difficult people and deal with unpleasant situations. 

This instructive, practical training will give you all the help you need to communicate with more clarity, confidence and persuasiveness.

Delegates who attend this Communication Skills training course will benefit in the following ways:

  • Feel more confident to express your ideas and opinions.
  • Get the best possible results from interviews and important meetings of all kinds.
  • Avoid all the perils and costs of badly worded messages and mis-understandings.
  • Feel happier to handle situations where you need to criticise other people.

Corporate Coach Group is an ILM Recognised Training Provider as well as being CPD accredited. 

Suitability - Who should attend?

This one-day Communication Skills training course is designed for those people who fit any of these descriptions:

  • "I know what I mean but I can't explain it"
  • Need to set clear goals and targets for others to achieve
  • Need to be able to transfer information accurately
  • Suspect that problems are often caused by miscommunication
  • Have a role that demands explaining your exact meaning to others
  • Role involves handling difficult people and conflict situations
  • Require more confidence in expressing their ideas

Outcome / Qualification etc.

This training course has been accredited by CPD. With 6 trainer-led hours, additional 2-3 via post-course portal independent learning.

Training Course Content

Communication Skills Course Outline:

  • Make your communications more specific.
  • Communicate your message and goals with more clarity, and persuasion.
  • Improving listening skills and asking the right questions.
  • Speak and write more accurately, by giving clear definitions.
  • Speak in more optimistic terms.
  • Avoid accidental "negative commands" 
  • How to be assertive rather than aggressive or passive.
  • Give constructive, not destructive criticism.
  • Find the solutions to problems.
  • Handle difficult people with greater ease.
  • Distinguish between "a fact" and "an opinion".
  • Proper use of humour.
  • Proper use of your body language and voice tones.
  • Giving praise and appreciation.

Why choose Corporate Coach Group

Founded in 1997

Practical Leadership and Management Training Courses

Thousands of happy previous delegates


Course fees are inclusive of:

  • A full day's quality training by an experienced trainer
  • Refreshments and lunch (face to face courses)
  • Full colour course handbook (interactive PDF for virtual training)
  • Written personal action plan
  • Certificate of attendance
  • Access to additional training material after the course
  • Three months free telephone support to answer any on-going questions

Early booking discounts are available when you book three or more months in advance.

In-house training is also available both within the UK and internationally. Please contact Corporate Coach Group for more information.

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About provider

Corporate Coach Training

Corporate Coach Training offer professional development training courses to improve your productivity and help you achieve your goals. Their training programmes have been developed and perfected over 20 years of successfully helping organisations of every size and type. Their courses are highly practical, relevant...

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Contact info

Corporate Coach Group

Walcot House
Parton Road
GL3 2JJ Gloucester

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Average rating 4.9

Based on 8 reviews.

C. Jones, Representative body for Chief Executives working in the public sector in the UK
This training course was just what I was looking for. The captions noted at the back of the book throughout the day have been exceptionally helpful. The training day has been enjoyable with lots of interaction. As an introvert this is a huge step in my development. Timings were kept, and the trainer was helpful answering various questions during...
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R. Fryer, Major London museum
Having a framework really boosts confidence in this area, especially if you are new to leadership. I found the conflict management section especially beneficial. The trainer was brilliant, friendly and engaging, with boundless enthusiasm. You know, from his presentation, that he knows what he is talking about.
Very informative course. This course has shown me different ways to deal with conflict situations and not to use humour instead. Trainer's presentation: Kept my attention. Entertaining as well as informative. Examples put everything in to perspective. Jannine Arbour, Addivant
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