Performance Management Training

Corporate Coach Group
Course summary
1 day
450 GBP excl. VAT
Open / Scheduled
Next available date: 23/09/2019 09:00 - Dublin
Course Dates
23/09/2019 09:00  (English)
450 GBP
18/11/2019 09:00  (English)
450 GBP
25/09/2019 09:00  (English)
450 GBP
18/11/2019 09:00  (English)
450 GBP
07/10/2019 09:00  (English)
450 GBP
27/11/2019 09:00  (English)
450 GBP

Course description

Performance Management Training - One-day Course in London, Manchester, Birmingham, Leeds, Reading, Luton, UK, Dublin, Ireland

Performance management is a continuous process and involves ensuring that employee performance meets the ever-changing needs of the business. A good Performance Management System will ensure that everyone in the organisation is aware of its goals and how they can play their part in achieving those goals.

This one-day course focuses on how to obtain the best possible performance from your staff, particularly how to improve the performance of individuals who are currently under-performing. This course will show you how to communicate with those individuals, criticising their performance without attacking them personally. Learn to distinguish between their reasons and excuses, followed by getting their commitment to a higher standard of performance.

Management performance must be seen to be consistent and fair to all staff. This is achieved through communicating with the individuals to get them to change their behaviour and to direct their focus where it should be.

Delegates who attend this workshop will learn:

  • Why continuous performance management is important.
  • To use Performance management to build good relationships between managers and staff.
  • How to manage poor performance issues.
  • How to create positive emotions.
  • How to set and agree clear and specific goals.
  • How to criticise performance and not make it personal.
  • How to get agreement on making performance improvements.
  • How to handle performance issues with sensitivity and skill to ensure a positive outcome.

Corporate Coach Group is an Institute of Leadership and Management (ILM) Recognised Training Provider as well as being CPD accredited.

Training Course Content

Performance Management Training Course Overview

  • Getting the best from yourself and others.
  • Developing your performance management skills.
  • Why clear, unambiguous communication is vital.
  • Setting and communicating goals.
  • How to ensure criticism is not destructive.
  • Using affirmative language to give instructions.
  • Distinguish between critic v cynic.
  • Handling emotions.
  • Use factual language, not opinionated language.
  • Correcting inappropriate behaviour.
  • Gaining agreement to the correct behaviour
  • How to distinguish reasons from excuses.


Cost of this course includes:

  • One full day's quality training by an experienced training
  • Tea, coffee and cakes
  • Lunch
  • Full colour course handbook
  • Personal written action plan
  • Certificate of attendance
  • Additional free post-course training material 
  • Plus 3 months free telephone support

Early booking discounts are available when you book three or more months in advance.

In-house training is also available both within the UK and internationally. Please contact Corporate Coach Group for more information.

About provider

Business People-Corporate Coach Group

Corporate Coach Training:

Corporate Coach Training offer professional development training courses to improve your productivity and help you achieve your goals. Their training programmes have been developed and refined over 20 years of successfully helping organisations of every size and type. Their courses are highly practical, relevant...

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Contact info

Corporate Coach Group

Walcot House
Parton Road
GL3 2JJ Gloucester

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