Course summary
1 day
285 GBP excl. VAT
Birmingham, Leeds, Liverpool, London, Manchester, Warrington

Change Management

Change Management

Change Management - 1-day Course

This Change Management course provides delegates with the proven change management tools and techniques needed to effectively plan and lead change in the workplace.

The 1-day programme uses a number of practical exercises, as well as a relevant case study, to equip delegates with the skills to plan, conduct, appraise and evaluate any small or major instance of change.

By the end of the course, delegates will be able to:

  • Define "change" and "change management"
  • Understand the contexts that require change to take place
  • Understand why people resist or embrace change
  • Manage resistance to change
  • Lead through the change process

    Suitability - Who should attend?

    This Change Management course is suitable for anyone managing, leading or influencing change in the workplace who has to convince others of the benefits of change.

    Pre-course activity
    Delegates should consider any changes that they require to manage/lead people through to use as examples during the training. They should also complete an online DiSC Behavioural Profile that will be sent to them by the course consultant.

    Outcome / Qualification etc.

    On successful completion of the course, delegates will receive a Certificate of Attendance.

    Training Course Content

    Course content includes:

    Introduction to the Field of "Change" and "Change Management"

    • Defining what is meant by "Change" and "Change Management"
    • The context to change. why we need to change
    • he Causes and Drivers of Change

     Understanding our People during the Change Process

    • Why people embrace or resist change
    • Understanding the emotions of people during the change process
    • Understanding different personalities attitudes and reactions to change
    • Understanding the implication of people’s motivation during the change process
    • Managing people’s habits and attitudes to change
    • Taking people out of their comfort zones and unlocking their potential

    Leading People through Change

    • A systematic approach to leading people through change
    • The skills and attributes of effective "Leaders of Change"
    • Managing people’s resistance to change
    • Maximising communication in the change process
    • The importance of feedback in the change process
    • Persuading and influencing people to change
    • Managing conflict during the change process

    Change Management Case Study

    • Opportunity to take all the learning derived during the training and to apply it to a Change Management Case Study.


    The cost of this course is £285 + VAT per delegate.

    The course cost includes:

    • lunch and refreshments throughout the day
    • delegate pack containing workbooks, copies of course slides & contact details for post-course tutor support
    • Certificate of Attendance

    Multiple booking discounts are available - please enquire here for more information.

    In-house training

    This course can also be delivered as an in-house programme, which can save your company both time and money.
    It can be delivered exactly as shown in the course outline, or customised to include company- or industry-specific case studies and terminology. Alternatively, Courtney Associates can develop an entirely bespoke programme to meet your organisational needs, delivered anywhere in the UK at no additional cost.


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    Provider: Courtney Associates (Global)

    Courtney Associates - Management and Training Consultancy, Public and Bespoke Training

    Courtney Associates (Global)

    Courtney Associates is a leading Management Development & Training Consultancy that has specialised in providing training solutions to both businesses and individual learners for the past 30 years. We offer a full range of Public Courses that are delivered in...

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    Contact information for Courtney Associates (Global)

    Courtney Associates (Global)

    Station House
    WA2 7TT Warrington

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    Reviews by course attendees

    Steph Mills
    This course was very useful because it covered change management from different perspectives and also allowed enough time for further exploration of the subject when time was needed.
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