Introduction to Microsoft Outlook

Courtney Associates (Global)
Course summary
1 day
225 GBP excl. VAT
Birmingham, Warrington

Introduction to Microsoft Outlook

This course will teach people who have little or no knowledge of Outlook. By the end of the course you will be able to use the basic features in Outlook.


Laptop with Outlook installed and working. No prior experience needed.

Training Course Content

The Essentials

  • Starting Outlook
  • Outlook Program Screen
  • The Message Window
  • Outlook Ribbon
  • Using the Office Button
  • Quick Access Toolbar
  • Using the Navigation Pane
  • Viewing the To-Do Bar
  • Using Menus and Toolbars
  • Using Keyboard Commands
  • Using Help
  • Using the Reading Pane
  • Exiting Outlook

Composing and Sending E-mail

  • Composing and Sending an Email Message
  • Specifying Message Options
  • Formatting Text
  • Checking your Spelling
  • Working with Hyperlinks
  • Attaching a File to a Message

Receiving E-mail

  • Receiving and Reading E-mail
  • Replying to and Forwarding a Message
  • Opening and saving Attachments
  • Flagging a Message for Follow-up
  • Using Colour Categories
  • Sorting Messages
  • Changing Views
  • Printing a Message
  • Deleting a Message

Advanced E-mail Features

  • Saving Unfinished Messages (Drafts)
  • Using the Out of Office Assistant
  • Inserting a Signature
  • Changing Message Format
  • Dealing with Junk E-mail
  • Adding Addresses to the Safe and Blocked Senders List

Working with Contacts

  • Adding a Contact
  • Adding a Sender’s E-mail Address to the Contacts List
  • Editing and Deleting Contacts

Using the Calendar

  • Viewing the Calendar
  • Scheduling Appointments and Events
  • Editing and Rescheduling Appointments and Events
  • Using Colour Categories

Working with Tasks

  • Creating a Task
  • Editing and adding notes

Working with Notes

  • Creating and saving Notes
  • Editing Notes

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Provider: Courtney Associates (Global)

Courtney Associates - Management and Training Consultancy, Public and Bespoke Training

Courtney Associates (Global)

Courtney Associates is a leading Management Development & Training Consultancy that has specialised in providing training solutions to both businesses and individual learners for the past 30 years. We offer a full range of Public Courses that are delivered in...

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Contact information for Courtney Associates (Global)

Courtney Associates (Global)

Station House
WA2 7TT Warrington

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