Mastering Emotional Intelligence (2 Day)

Courtney Associates (Global)
Course summary
2 days
750 GBP excl. VAT
Birmingham, Leeds, London, Manchester

Mastering Emotional Intelligence (2 Day)

mastering emotional intelligence

Mastering Emotional Intelligence - 2 Day Course

Expectations are continuing to increase for individuals who are being placed in positions of responsibility. These days professionals are expected to demonstrate proficiency in influencing skills, communication, motivation abilities and managing emotions in the workplace. 

The Mastering Emotional Intelligence course is a 2-day program designed for leaders, managers and individuals who want to improve their worth by developing emotional intelligence in all aspects of their personal and work life. 

Suitability - Who should attend?

This course is suitable for managers, leaders and individuals who want to improve their emotional intelligence. 

Outcome / Qualification etc.

The objectives of this course are for participants to:

  • Assess their own self-awareness and communication style
  • Create a healthy balance by applying emotional intelligence in both their personal and work life
  • Motivate and lead team members towards achieving organizational goals
  • Develop authenticity and credibility to build trust
  • Develop skills in responding to feedback
  • Emotional resilience to handle challenges

Training Course Content

This course covers the following topics: 

  • What is Emotional Intelligence?
  • Why is it so important?
  • Emotional Intelligence at home and in the workplace.
  • Emotional Intelligence skills
  • Practicing emotional honesty
  • Emotional healing strategies
  • How to express one’s own emotions
  • Identifying personal barriers to communicating with others
  • Dealing with other personality styles
  • Building emotional fitness
  • The left and right brain
  • Mental adaptability to handling problems
  • Maintaining emotional confidence
  • Importance of body language
  • Raising your emotional intelligence
  • Conflict resolution with emotional intelligence
  • Handling pressure with emotional intelligence
  • Balancing work and personal life
  • How stress destroys effective communication
  • Common stress response patterns
  • Managing negative stress and adversity
  • Stress-busting
  • How stress restricts non-verbal communication
  • Emotionally intelligent body language
  • How to encourage creative collaboration
  • Strategies for performance enhancement
  • Managing emotional feedback
  • Controlling emotional impulses
  • Practical ways to build emotional connection
  • Taking responsibility for your emotions
  • Listening openly and sending convincing messages
  • Factors that limit emotionally intelligent communication
  • Emotionally aware non-verbal communication
  • Inspiring and guiding individuals & teams
  • Creating synergy in teams
  • Emotional Intelligent Leadership
  • Leading with empathy
  • Credible communication for leadership
  • Building trust
  • Expanding your circle of trust
  • Constructive discontent
  • Developing your personal action plan


Request Information to learn more about the cost of this course.

Be Inspired! Watch the Video

Provider: Courtney Associates (Global)

Courtney Associates - Management and Training Consultancy, Public and Bespoke Training

Courtney Associates (Global)

Courtney Associates is a leading Management Development & Training Consultancy that has specialised in providing training solutions to both businesses and individual learners for the past 30 years. We offer a full range of Public Courses that are delivered in...

Read more and show all courses with this provider

Request information - obligation free

Fill out your details to find out more about Mastering Emotional Intelligence (2 Day).

  Contact the provider

  Get more information

  Register your interest

Contact information for Courtney Associates (Global)

Courtney Associates (Global)

Station House
WA2 7TT Warrington

 Show phone number

Request information

Find out more about this Mastering Emotional Intelligence (2 Day) course - simply fill out your details:

U.K. L&D Report: 2018 - Benchmark Your Workplace Learning Strategy

Are you curious about the L&D strategies of some of the U.K.'s top companies?

Find out what they're up to in findcourses.co.uk's first annual U.K. L&D Report!

UK L&D Report

Learn more

Find a course for you!

  Read the course
 summary on this page

 Fill in your details and Request information

 Receive all the info you need

Find more courses here