ILM Level 5 Qualifications in Business Coaching and Mentoring

Dickson Training Ltd
Course summary
Professional Training
2 days
925 GBP excl. VAT
Nottingham, Online courses
Course Dates
Online courses
925 GBP
Start anytime

Course description

ILM Level 5 Qualifications in Business Coaching and Mentoring

Based on our extensive work and experience with leaders, both in the private and public sectors, this ILM Level 5 Coaching and Mentoring programme has been designed to develop the capability of leaders to positively impact the performance of individuals and teams. We are experts at unlocking peak performance.

Coaching and mentoring improves relationships, performance and engagement. This programme has been created to sharpen a leader's skills - enabling them to balance control, commitment and empowerment through productive conversations with individuals and teams.

All of our ILM Programmes are provided in partnership with The BCF Group, which is the ILM Approved Centre we deliver under.

Suitability - Who should attend?

Business coaching is the skill to have in today's rapidly changing business climate. People and team development through business coaching is fast, efficient and cost effective, and will get you measurable results.

The ILM Level 5 Qualifications in Business Coaching and Mentoring are highly accessible and have been designed for all tiers of director, management and supervisory level, or indeed anyone involved in people development.

With a business-relevant, tried-and-tested approach, we encourage participants to bring live business issues and case histories with them on the course.

Outcome / Qualification etc.

Upon completion of this programme all attendees will receive the 'ILM Endorsed Programme in Business Coaching & Mentoring' certificate.

Training Course Content

Module One


  • Explore the myths
  • What is coaching and mentoring?
  • What is business coaching?
  • Thoughts and perceptions
  • 7 competencies of a coach
  • Definitions - Mentoring / Consulting / Coaching / Therapy / Counseling

Module Two

Models and Practice

  • The Wheel of Life
  • Johari's Window
  • KASH - Knowledge, Attitude, Skills, Habits of an effective coach
  • STAR / GROW model
  • Effective use of Paradigm cards
  • Practice and feedback

Module Three

Building the Relationship

  • Self-management
  • How motivation works
  • Personality & behavioural traits
  • Rapport and trust

Module Four

Communication and Practice

  • Non-verbal communication
  • Effective communication
  • Questioning through 2nd/3rd/4th level questioning
  • Building a bank of coaching questions
  • Practice and feedback

Module Five


  • Introduction
  • The coaching cycle
  • How to give feedback
  • The COMET model
  • Executive coaching
  • Psychometrics
  • Closing the coaching session

Module Six

Well-Formed Outcomes

  • Challenge and focus steps
  • Coaching goals
  • Establishing the gap analysis
  • Using diagnostic tools
  • SMART objectives
  • Designing & planning focus steps
  • Gaining commitment
  • Practice and feedback

Course delivery details

Classroom Course

Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions.

In addition to the 2 days in the classroom, delegates will need to undertake self-directed learning and 3 work-based assignments. As a guide, this is estimated to take 3 hours per week for 12 months.

Zoom™ Course

Attending a course via Zoom videoconferencing gives you all of the benefits of classroom training without the need to leave your home or office. You still benefit from a real tutor facilitating the programme, and the content is exactly the same.

The only difference is that we split the course into four half-day sessions to make it easier on your eyes!

Online Course

The online course option includes a comprehensive course manual, book reviews, useful guides and personalised tutor support. You will also be able to upload assessments online and receive online feedback.

Our online training option gives you 24/7 access to our learning platform for the duration of your course.

The programme elements and assignments can be completed as quickly as you like, with the only time limit being that the final assignment has to be submitted to ILM within 12 months of your registration on the programme.

Why choose Dickson Training Ltd

97% return rate on clients who invite us back to work with them again

Training provisions to over 100 clients for over 2000 participants

100% pass rate on our ILM Train the Trainer programmes


Classroom Course

  • Diploma: £2,280 + VAT
  • Certificate: £1,880 + VAT

Zoom Course

  • Diploma: £1,795 + VAT
  • Certificate: £1,495 + VAT

Online Course

  • Certificate: £925 + VAT

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About provider

Dickson Training

Dickson Training Limited is a learning and development provider and consultancy company that specialises in management development, interpersonal skills training, business coaching and team building. Also available is our own range of psychometrics and e-Books to support the various methods...

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