Being Assertive, it doesn't mean you are being rude - Basic Assertiveness Skills
Diomas Learning Solutions
Course description
Being Assertive, it doesn't mean you are being rude - Basic Assertiveness Skills
What does Assertiveness mean to you? Do you associate Assertiveness with bossiness and rudeness?
This engaging and fast-moving Diomas course gives you a real opportunity for you to truly explore assertiveness, change your mindset and demonstrate its impact on productivity. With a focus on your participation, we will explore various behaviour patterns, the process of disagreeing gracefully and the communication skills required in order to be able to deliver an assertive decision without consequential dramas.
We will also discover what goes on in the mind of a recipient of an assertive behaviour and the importance of understanding and accepting different communication styles.
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Suitability - Who should attend?
Everyone who would like to improve their Assertiveness skills.
Outcome / Qualification etc.
This invaluable Diomas Assertiveness course gives you an excellent opportunity to have a true understanding and appreciation of Assertiveness, its elements and its effect on employees.
In this fascinating insight, you will learn about different parts of communication and how different people perceive Assertiveness differently. You will also complete the course with skills to feel more confident and at the same time respectful towards other people’s views.
Assertiveness doesn’t mean, “my way or the highway” but it means you support your decision and actions by demonstrating the effect and by always remaining respectful towards other people’s points of view and feelings.
Training Course Content
- Define Assertiveness and why does it scare us?
- The benefits of being assertive
- The liberation cycle of assertiveness
- Understand the various behaviour patterns and how we approach them
- Passive, assertive and aggressive behaviour - similarities and differencies
- The importance of affirmations' power
- Various skills for assertiveness
- The process of disagreeing gracefully
- The 4 steps of 'No'
- Body language and assertiveness, body language and rudeness
- The elements of assertive communication
- Communication styles and assertive ways to approach them
- The role of assertive words in assertiveness
- The action plan for building assertiveness
- Commitment wheel
Expenses
£999 plus VAT
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About provider
Diomas Learning Solutions
A dynamic and forward-thinking boutique consultancy, we provide executive staffing, bespoke learning solutions and consultancy services to the private and public sectors. The Diomas Group was founded by Stavros Vathistas and Brad Kenworthy, who have over 30 collective years’ experience in the private and public...
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Contact info
Diomas Learning Solutions
Reviews
Average rating 5
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