Being Assertive, it doesn't mean you are being rude - Basic Assertiveness Skills

Diomas Learning Solutions
Course summary
Professional Training
2 days
999 GBP, 1,280 EUR excl. VAT
Professional Training
Course Dates
1,280 EUR
Contact provider for more information

1,280 EUR
Contact provider for more information

1,280 EUR
Contact provider for more information

Contact provider for more information

Course description

Being Assertive, it doesn't mean you are being rude - Basic Assertiveness Skills

What does Assertiveness mean to you? Do you associate Assertiveness with bossiness and rudeness?

This engaging and fast-moving Diomas course gives you a real opportunity for you to truly explore assertiveness, change your mindset and demonstrate its impact on productivity. With a focus on your participation, we will explore various behaviour patterns, the process of disagreeing gracefully and the communication skills required in order to be able to deliver an assertive decision without consequential dramas. 

We will also discover what goes on in the mind of a recipient of an assertive behaviour and the importance of understanding and accepting different communication styles.

Suitability - Who should attend?

Everyone who would like to improve their Assertiveness skills. 

Outcome / Qualification etc.

This invaluable Diomas Assertiveness course gives you an excellent opportunity to have a true understanding and appreciation of Assertiveness, its elements and its effect on employees.

In this fascinating insight, you will learn about different parts of communication and how different people perceive Assertiveness differently. You will also complete the course with skills to feel more confident and at the same time respectful towards other people’s views.

Assertiveness doesn’t mean, “my way or the highway” but it means you support your decision and actions by demonstrating the effect and by always remaining respectful towards other people’s points of view and feelings.  

Training Course Content

  • The scary Assertiveness 
  • The benefits of being assertive and the liberation cycle of assertiveness
  • Understand the various behaviour patterns and how we approach them
  • Passive, assertive and aggressive behaviour - similarities and differencies
  • The importance of affirmations' power
  • Various skills for assertiveness
  • The process of disagreeing gracefully
  • The 4 steps of 'No'
  • Body language and assertiveness, body language and rudeness
  • Assertive communication
  • Communication styles and assertive ways to approach them
  • The role of assertive words in assertiveness
  • The action plan for building assertiveness 
  • Commitment wheel

Why choose Diomas Learning Solutions

95% of clients give us an average rate 9.12 out of 10

16 Associate Trainers, courses delivered in 12 different countries in 2019

Founded in 2017


£999 plus VAT

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About provider

Diomas Learning Solutions

A dynamic and forward-thinking boutique consultancy, we provide executive staffing, bespoke learning solutions and consultancy services to the private and public sectors. The Diomas Group was founded by Stavros Vathistas and Brad Kenworthy, who have over 30 collective years’ experience in the private and public...

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Average rating 5

Based on 3 reviews.

Mohammad L.
I really enjoyed the course, this is the 3rd course I attend with Diomas and they are always very good. I recommend the company to everyone who wants a different and not boring course. See you soon!
Rowena A.
Sofia Elena D.
All these years I was thinking that my assertiveness is rudeness. Thank god to this course gave me more confidence and realise the truth. Thank you!
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